Customer Service Assistant - Ottawa, Canada - National Gallery of Canada

National Gallery of Canada

Verified Company

Ottawa, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Careers:

Customer Service Assistant:

Position Title: Customer Service Assistant
Competition #: 24OC95
Posting Date: May 8, 2024
Closing Date: May 22, 2024
Department: Boutique
Working Hours: Full time (37.5 hours per week
You must be available to work days, evenings, weekends and statutory holidays)
Employment Tenure: Indeterminate
Classification: Band 2
Salary $50,233 $59,074/Year
Number of Positions: 1
Language Requirements: English B/French B (reading, writing, oral)
Affiliation: P

SAC
Job Summary:
**Location: On-site, National Gallery of Canada, 380, Sussex Drive, Ottawa

Do you enjoy working in a fast-paced environment serving visitors from around the world? Do you have a passion for the arts? Are you great on a POS system? The National Gallery of Canada Boutique is currently recruiting a bilingual Customer Service Assistant.

Reporting to the Operations Manager, the Customer Service Assistant will act as lead cashier and be responsible for a daily restock, ensuring that the demands of a busy retail operation are met.

You will be an integral part of creating an environment where everyone feels welcomed. You must be willing to work weekends, evenings, and statutory holidays.

Requirements:

University degree or an equivalent combination of education and experience;
Excellent soft skills;
General knowledge of art history and an interest in the arts;
Extensive experience within a retail operation using a point of sale system, in customer service and sales, inventory and cash control;
Strong problem solving skills and attention to detail, the ability to perform diverse tasks simultaneously, and the ability to work well under pressure;
Ability to work independently and as a team member within a fastpaced, high demand and constantly changing work environment.

Condition of Employment:

Must meet the bilingual requirement to be invited to the interview process.
Reliability Status this factor is not used at the preselection stage.

Additional Information:

The Gallery is committed to developing inclusive, barrierfree selection processes and work environment. Alternative selection tool methods and/or reasonable accommodation are available upon request.

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