Manager Ii, Compliance Risk and Diligence - Toronto, Canada - Kroll

Kroll

Verified Company

Toronto, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

In a world of disruption and increasingly complex business challenges, our professionals bring truth into focus with the Kroll Lens.

Our sharp analytical skills, paired with the latest technology, allow us to give our clients clarity—not just answers—in all areas of business.

We embrace diverse backgrounds and global perspectives, and we cultivate diversity by respecting, including, and valuing one another.

As part of One team, One Kroll, you'll contribute to a supportive and collaborative work environment that empowers you to excel.

RESPONSIBILITIES:

The Manager position entails the supervision of teams of researchers and research team leads, management of team KPI performance, review and assessment of research reports, and client relationship management.

They do not engage directly in the research process themselves, but consistently draw upon a proven knowledge of the research process and Kroll methodology to support the ability of the research team to deliver the highest quality product to Kroll clients.

They play a key role in representing our business and products to clients, and ably manage complex client relationships.

They handle client-related questions, issues, and concerns as well as nurture and grow the key client relationships and research processes they manage.

Supervision of a team of researchers and research team leads specializing in China and East Asia, to include performance assessment and mentorship
Case workflow and project management
Research report review and quality assurance
Management of complex client relationships
Drive revenue growth on existing client accounts
Frequent correspondence with clients and close attendance to client needs

- and questions

Collaboration with research colleagues to improve Kroll reports and processes

REQUIREMENTS:

Bachelor's degree required; Master's degree a plus
Minimum of seven (7) to ten (10) years of work experience, regarding qualitative research and writing
Three (3) or more years of management and supervisory experience in a professional services environment
Understanding of antimoney laundering and/or anticorruption
Ability to interface with clients successfully, specifically financial institutions
Fluency or proficiency in a foreign language is a plus
Proven ability to supervise and manage teams
Ability to analyze key departmental metrics in order to track individual/team performance
Datadriven management mentality
Deep understanding of due diligence research process
Extensive project management experience
Exacting attention to detail
Ability to manage, develop, and maintain client relationships
Excellent written and verbal communication skills that help represent diverse communities
Experience working with diverse teams
Kroll is committed to equal opportunity and diversity, and recruits people based on merit. _

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