Applications Analyst - Edmonton, Canada - Finning International Inc.

Sophia Lee

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Sophia Lee

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Description

Company:
Finning International Inc.


Number of Openings:
1


Worker Type:
Temporary


Position Overview:
You are known to be extremely motivated and self-driven. You are known for your exceptional customer service and enjoy problem solving. You thrive in fast paced environment and jump right in to solve issues.

This role is a 1-year contract position at Finning.


Job Description:

Applications Analyst

You are known to be extremely motivated and self-driven. You are known for your exceptional customer service and enjoy problem solving. You thrive in fast paced environment and jump right in to solve issues.


Job Functions:

  • Translate business requirements into functional technical specifications
  • Analyze software problems, data issues, and workflows and recommend solutions
  • Collaborate with relevant stakeholders in the delivery of technology solutions, providing expertise as required to all System Development Life Cycle (SDLC) phases from inception to implementation, with a strong focus on planning for operational support
  • Collect and interpret data to support complex operational decisions
  • Prepare/maintain detailed support documentation for assigned business systems
  • Provide status reports and ensure escalation of issues as necessary
  • Ensure presentation of information is professional, timely and accurate
  • Responsible for compliance with activities and controls required by Finning's Change Management policies & procedures within scope
  • Ensure that imperative specification and support documentation are understood by the reviewers, approvers, and users of the material
  • Ensure that risks uncovered as part of the incident and problem management processes, within scope, are communicated and mitigated in a timely manner
  • Represent the company in a professional and ethical manner and maintain effective relationships with internal departments and staff while maintaining confidentiality
  • Maintains knowledge and best practice in technology. Looks for Innovation opportunities

Qualifications:

  • Professional degree in related Business and/or IT discipline is required
  • 5 plus years related business system analysis & support experience in a complex Information Technology environment.
  • Financial knowledge or experience is preferred.
  • Demonstrate strong collaboration with business resource to achieve results.
  • Experience with ERP programs (e.g. Infor M3, SAP, SAGE, DBS, Coda)
  • Must have strong attention to detail
  • Strong working knowledge of tools, languages and methodologies related to systems analysis and support
  • Strong business acumen
  • Strong analytical and problemsolving skills
  • Concise and clear written and verbal communication skills, with an ability to adapt to the needs of specific audiences
  • Solid time management, planning and prioritization skills, with an ability to manage multiple task and priorities concurrently
  • Resilience, with the ability to adapt under changing business priorities
  • Understand the potential and limitations of information technology

Education & Experience:

  • Post-Secondary Diploma or Degree in a related Information Technology (IT) discipline or related business experience.
  • Education and/or experience related to a specific business area is required.
  • Experience with Agile Development Methodology

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