Hotel Front Desk Clerk - Thunder Bay, Canada - Hampton Inn Suites by Hilton Thunder Bay
Description
Education:
- Expérience:
Education:
- Secondary (high) school graduation certificate
Tasks:
- Register arriving guests and assign rooms
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Investigate and resolve complaints and claims
- Process guests' departures, calculate charges and receive payments
- Maintain an inventory of vacancies, reservations and room assignments
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Provide customer service
Personal suitability:
- Client focus
- Reliability
Experience:
- Experience an asset
- Durée de l'emploi: Permanent
- Langue de travail: Anglais
- Heures de travail: 30 to 40 hours per week
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