Clerical Assistant Clinics Medical Day Care - Toronto, Canada - St Michael's hospital

Description

Clerical Assistant Clinics Medical Day Care (Job ID: 4170)

DUTIES & RESPONSIBILITIES:

Reporting directly to the Clinical Leader/Manager, the Clerical Assistant will be responsible for performing a broad range of administrative, secretarial, word processing and business support services for a patient care unit. As a highly organized, self-motivated, results-oriented individual, you will be accountable for:

• Providing administrative and secretarial support to the Clinical Leader/Manager as well as other members of the patient care team;
• Scheduling patient procedures as well as outpatient follow-ups using state-of-the-art computer software;
• Liaising with various hospital departments such as payroll, purchasing, etc. to exchange information and to resolve issues;
• Utilizing computer equipment and various software packages, i.e. word processing, spreadsheets, graphics, etc. to generate a variety of correspondence, reports and documentation;
• Operating multi-line telephones, greeting and receiving visitors (patients, families, etc.) and responding to inquiries including patient safety concerns and taking appropriate corrective action;
• Transcribing and processing physician orders in a timely and efficient manner;
• Collecting unit statistics including nursing workload measurement.

QUALIFICATIONS:

• Successful completion of a Medical Terminology Certificate required.
• Responsible, efficient, personable, and motivated individual who is a graduate of a recognized Medical Administration program, or equivalent experience.
• Demonstrated oral English language skills to communicate with patients and team members with the ability to operate multi-line telephones, respond to inquiries and redirect calls as appropriate.
• Excellent communication skills.
• Experience with payroll entry.
• Excellent computer experience (Microsoft Package).
• As a condition of employment, all external hires will be required to submit proof of COVID-19 vaccination or documentation unless a valid accommodation under the Ontario Human Rights Code exists. All internal candidates must be in compliance with Unity Health Toronto¿s COVID-19 Vaccination Policy. Please note, proof of vaccination must be QR Code format.