Technical Writer - Mississauga, Canada - SOTI Inc.
Description
SOTI is committed to providing its employees with endless possibilities; learning new things, working with the latest technologies and making a difference in the world.
SOTI's growth and success is a result of commitment to innovation through entrepreneurial culture and leadership.Employees are driven to make an impact, offer a unique value and most importantly, be part of a winning team.
Responsibilities:
- Evaluate the documentation needs for all SOTI products.
- Estimate, plan, and track documentation projects.
- Regularly report the progress, roadblocks, and concerns to the team.
- Use SOTI products to learn and gain expertise before writing the documentation.
- Design and create user guides, online help, SDK guides, and integration guides.
- Define training needs and create training guides.
- Collaborate with Product Management, Development, and Quality Assurance teams.
- Schedule reviews with multiple stakeholders.
- Be the 'Voice of the User' within the company.
- Work independently and with limited supervision.
Qualification:
- 35 years as a technical writer.
- Knowledge of DITA XML or other XML languages such as DocBook.
- Experience in mobile, Cloud, clientserver, or other enterprise technologies.
- Experience in or knowledge of Mobile Device Management as well as Server and Cloud infrastructure.
- Passionate about everything 'Mobile'.
- Connected with the latest trends in Mobile Device Management.
Technical Requirements:
- DITA Open Toolkit
- XML editors such as XML Copy Editor
- Raster editors such as GIMP
- MadCap Flare
- Adobe Acrobat Professional
- Microsoft Word
- Adobe InDesign
LI-VA- We are committed to providing accessible employment practices that are in compliance with the requirements under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA).
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- Please note that SOTI does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Services Agreement with agency/recruiter, SOTI will not consider or agree to payment of any referral compensation or recruiter fee._
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