Customer Service Representative - Milton, Canada - Uline
Description
Customer Service Representative
From $28 to $32 per hour - That's up to $72,000 - $78,000 per year with bonuses
Toronto Branch
3333 James Snow Parkway, Milton, ON L9T 8L1
Uline. Where work ethic and hustle are rewarded. Customer Service is the heartbeat of our company.
Hours:
Various shifts available.
Better together than apart. This position is in-office, and we are looking for good people who share our passion.
Position Responsibilities
- Guide and process customer orders and inquiries in a fastpaced environment using worldclass technology.
- Solve customer problems and find best possible solutions.
- Help customers navigate Uline's website and place orders online.
- Provide knowledgeable answers to questions about products, pricing and availability.
- Respond to shipping inquiries and answer order status questions.
- Become a product expert and understand each customer's needs to provide real, effective solutions and deliver exceptional customer service.
Minimum Requirements
- High school diploma or equivalent with 2+ years of relevant experience. Bachelor's degree
preferred. - Desire to provide the best possible experience for our customers.
- Thrive in a fastpaced environment with coaching support.
Benefits
- Companypaid extended health coverage that includes medical, dental and vision after only 30 days.
- Basic life insurance, disability and wellness programs.
- RRSP with 5% employer match, eligible after 30 days.
- Paid holidays and generous paid time off.
- Bonus programs that include annual performance, sales goals and profit sharing.
Employee Perks
- Onsite café and outdoor patio.
- Firstclass fitness center.
- Numerous employeeappreciation events throughout the year.
- Opportunities for community involvement.
About Uline
Uline is North America's leading distributor of shipping, industrial and packaging materials. We're a family-owned company known for incredible service, quality products and same-day shipping of our huge in-stock inventory. With over 9,000 employees across 13 locations, it's time you joined Uline.
Uline is proud to operate as a drug-free workplace.
Uline is an Equal Opportunity Employer
LI-AS1
LI-TOR001
(#IN-TORENG)
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