IT Technician - Brossard, Canada - Nortera
Description
Joining Nortera means choosing opportunities to grow together
As the North American reference for ready-to-cook vegetables, we do everything we can to contribute to the well-being of society by providing access to healthy and sustainable food.
Why choose Nortera:
- Competitive salary and annual bonus, advantageous leave policy;
- Flexible work schedule in hybrid mode;
- Full range of benefits (telemedicine) and employee assistance program (PAEF);
- Possibility of contributing to an RRSP with an employer contribution;
- Participation in a volunteer day at the employer's expense;
- Reimbursement for tuition and physical activity;
- Environment promoting learning and professional development;
- Opportunities to work on challenging projects within a growing company
Your daily role:
As a member of the IT team and under the supervision of the IT Technical Support Manager, you will work in technical support for internal users.
THE ROLE:
- Install and support desktops, laptops, tablets and other hardware (VMU);
- Diagnose and deal with incidents;
- Write procedures and various technical documents;
- Provide support to users in getting started with equipment and software;
- Install and support printers and other peripherals;
- Network cabling (connectors);
- Participate in various projects.
Your profile
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Ideally a minimum of 3 years of experience in a similar position;:
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DEC in computer technology;:
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Proficiency in operating systems: Windows 10/11, Apple IOS, Android;:
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WiFi knowledge;:
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French and oral English and functional written English;:
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Good communication and teaching;:
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Analysis and synthesis capabilities;:
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Customer service (friendliness, patience, sense of service);:
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Teamwork to collaborate with other IT professionals or other departments;:
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Weekly trips through our 4 factories in Quebec (Montérégie/Estrie)
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We need people like you
**Come grow with Nortera
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