IT Support Specialist - Markham, Canada - Websdepot Technology Partners Inc.

Description

This is a great opportunity to work in a challenging and rewarding work environment in a forward thinking company.

We are looking for someone who is a good fit with our existing Helpdesk group, who has excellent written and verbal communication skills and who can work both as part of a team or independently.

Working knowledge of a variety of business IT systems and methodologies is an asset.

• Key technologies in use include Windows Server and Desktop OS, VMware, LAN, WAN, Telephony, Exchange Server, SQL Server, MS Office, Office 365, MS Dynamics, Backup Methodologies, Mac OS & Various Types of Office Equipment.

Access to a vehicle is required as light travel around the GTA is required from time to time to visit clients onsite.

Your mileage will be fully reimbursed.

This is not a dead end help desk job. We involve all eager folks in projects and data center work onsite. Lots of room for growth internally. We are always looking for bright intelligent people to join our family like team for a long term career.

Opportunity to work on large projects with some of Canada's best brands and not be limited to what you can learn or get hands-on with.

We hire for long-term advancement. We also offer a comprehensive group benefits package.


Qualifications:

• Experience in an IT, technical support, and/or network administrator role.
• Experience diagnosing, troubleshooting and repairing technical issues.
• Experience communicating with and working with thirdparty vendor support (ie. Software issues).
• Familiarity with technical support tools, techniques, and IT services technology.
• Any of the following professional IT certifications: Microsoft, VMware, Cisco, CompTIA.
• Experience in a customer or client facing role.
• Experience working in the managed IT services industry is an asset.
• A diploma or degree in computer science/information technology or an equivalent combination of skills and experience.

Salary:
$40,000.00-$54,000.00 per year


Benefits:

• Dental care
• Extended health care
• Vision care

Schedule:

• 8 hour shift
• Monday to Friday
• On call

COVID-19 considerations:

All our admin, technical support and development folks are temporarily working from home and only 1 technical staff allowed per office unit which our help desk group takes turns coming into the office so we are maintaining hybrid remote as works well.

Licence/Certification:

• Driving Licence (required)

Work Location:
Hybrid remote in Markham, ON