Service Manager - Old Toronto - Shangri-La

Description

Job Description

• Under the general guidance and supervision of the Director of Events and Sales teams, plan organize convert events/residential groups maintaining day-to-day sales efforts supporting pipeline conversion post event evaluation feedback.
• Develop catering account portfolios sales goals strategies ensuring alignment with hotels overall business strategy maximize revenues through control function space utilization assign according guidelines policy set forth.

With high integrity strive provide 5-Star experience guests colleagues providing Shangri-La hospitality caring family demonstrate creativity personal commitment service excellence emotional sense gracious hospitality develop banqueting account portfolios manage our key high-value clients wedding social segments corporate Government Association clients ensure all site inspections carried out professional effective manner creating bespoke WOW experiences necessary input data contact management database keeping system updated accurate current times assist producing accurate Banquet Event Orders Group Resumes personally assisting with catering events liaising F&B department Colleagues required maintain records behalf Sales Marketing department establishing filing system readily available when needed.'>