Specialist - Sales Associate - Richmond, BC, Canada - Lowe's

Lowe's Richmond, BC, Canada

2 weeks ago

Full time

Description

All Lowe's associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need.

As a Sales Specialist Flooring, this means:

Being friendly and professional, eager to understand the customer's specific needs in order to pair the best products and service offerings in support of their project.

Ensuring displayed merchandise reflects our high standards of showroom readiness, operates as intended during demonstrations, and is up to date, accurately mirroring the manufacturers current product offering.

Engaging in safe work practices including the proper operation of store equipment.

The Sales Specialist Flooring serves as an expert, explaining the specifications and features of a product or service to existing or potential customers, with the goal of closing a sale.

This associate provides exceptional consultative services to customers and confirms their needs are met before leaving the store. The Sales Specialist Flooring is also responsible for executing orders and projects in their area of focus.

Hourly Full Time:

Generally scheduled 39 to 40 hours per week, respectively; more hours may be required based on the needs of the store.

Requires morning, afternoon and evening availability any day of the week.
1 year of external experience in customer facing sales OR 6 months Lowe's retail experience.

1 year of experience entering and submitting customer sales orders, including Special Order Sales.
~2 years of experience in providing customer service including identifying and resolving customer complaints, greeting customers, answering phones, building relationships with customers, and thanking customers for their business.
~2 years of experience following up on outstanding or incomplete customer orders, sales, or installs.
~1 year of experience promoting product related services and plans such as installation, delivery, credit financing, or extended protection plans.
~2 years of experience in a sales environment with required sales goals or metrics.
~1 year of employment with Lowe's as a Sales Specialist.
~2 years of experience in a trade directly related to flooring OR 2 years experience selling flooring.

If the state or local municipality requires a salesperson license for this position, you must either be licensed or pass the requisite licensing exam within sixty (60) days of starting employment in this position.

Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

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