Assistant General Manager - Quebec City, Canada - Cogir
Description
The mission of Cogir Residences is to provide seniors with a framework for living in a safe and warm environment, where our wonderful team makes all the difference for our residents.
The residences are happy to welcome autonomous residents and those with loss of autonomy.**: We are currently looking for an Assistant General Manager to join our dynamic team. By working as a team with the management team of the residence.
Your contribution will allow us to provide a safe environment and quality of life for residents. Come make a difference in the lives of our seniors
ROLE AND GENERAL RESPONSIBILITIES:
Administration:
- Ensure customer satisfaction objectives are met
- If required, collaborate on the various residence committees
- Maintain the different registers
- Manage customer inquiries
- Manage the office supplies
- Participate in special projects when assigned to you
- Participate in the management committees to improve procedures
- Provide a high level of customer service
- Work in Microsoft Excel to update data
Management:
- Assist with the staffing process in your area by onboarding, training and integrating new personnel
- Ensure that business processes are effective and resident services are of a high quality
- Establish quality standards that are in keeping with established norms
- Set clear quality standards for each service provided
EXPERIENCE AND QUALIFICATIONS:
- Ease in the use of computer tools
- Knowledge of retirement homes, a major asset
- A working knowledge of the software system Hopem (an asset)
- 1 year of relevant experience will be considered an important asset
BENEFITS:
- Free meals in the dining room
- Free parking
- Vacation
- Floating days off
- Employee Assistance Program
- A welcoming and tightknit team
- Consistent schedule
- Free coffee, tea and herbal tea
- Human management approach
JOB STATUS:
Permanent:
Full Time
JOB SCHEDULE:
Day time
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