Assistant General Manager - Quebec City, Canada - Cogir

Cogir
Cogir
Verified Company
Quebec City, Canada

2 weeks ago

Sophia Lee

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Sophia Lee

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Description

The mission of Cogir Residences is to provide seniors with a framework for living in a safe and warm environment, where our wonderful team makes all the difference for our residents.

The residences are happy to welcome autonomous residents and those with loss of autonomy.

**: We are currently looking for an Assistant General Manager to join our dynamic team. By working as a team with the management team of the residence.

Your contribution will allow us to provide a safe environment and quality of life for residents. Come make a difference in the lives of our seniors


ROLE AND GENERAL RESPONSIBILITIES:


Administration:


  • Ensure customer satisfaction objectives are met
  • If required, collaborate on the various residence committees
  • Maintain the different registers
  • Manage customer inquiries
  • Manage the office supplies
  • Participate in special projects when assigned to you
  • Participate in the management committees to improve procedures
  • Provide a high level of customer service
  • Work in Microsoft Excel to update data

Management:


  • Assist with the staffing process in your area by onboarding, training and integrating new personnel
  • Ensure that business processes are effective and resident services are of a high quality
  • Establish quality standards that are in keeping with established norms
  • Set clear quality standards for each service provided

EXPERIENCE AND QUALIFICATIONS:


  • Ease in the use of computer tools
  • Knowledge of retirement homes, a major asset
  • A working knowledge of the software system Hopem (an asset)
  • 1 year of relevant experience will be considered an important asset

BENEFITS:


  • Free meals in the dining room
  • Free parking
  • Vacation
  • Floating days off
  • Employee Assistance Program
  • A welcoming and tightknit team
  • Consistent schedule
  • Free coffee, tea and herbal tea
  • Human management approach

JOB STATUS:


Permanent:
Full Time


JOB SCHEDULE:

Day time

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