Administrative Assistant - Red Deer, Canada - Rupertsland Institute
Description
Posted:
May 15, 2024
The Role:
Position Status:
Full Time (40 hours/week), Temporary Summer (June - August)
The Organization
Rupertsland Institute (RLI) is an affiliate of the Métis Nation of Alberta and has a triple mandate in education, training, and research.
With a decentralized network of 10 METI-Service Centres, a Corporate Head Office in Edmonton, and two mobile service units; RLI designs and delivers training and education services to more than 140,000 Alberta Métis.
The RLI Vision is:
_"A Skilled and Knowledgeable, Self-Reliant Métis Nation."_
The RLI Mission is:
_"To enhance the self-sufficiency and well-being of Alberta Métis through quality education, training, and research."_
The Opportunity
To Fit the Role:
Responsibilities:
- Welcome and direct visitors, ensuring a positive client experience and accurately recording statistics of all client visits.
- Answer incoming phone calls and take messages for clients.
- Ensure completion of client registration forms.
- Provide general administrative support, including but not limited to, electronic and paper filing, photocopying, document assembly and assisting with general office procedures.
- Maintain and organize client selfservice resources and materials, as needed by clients.
- Assist the Advisors in reviewing files for completeness and accuracy, archiving hard files, and conducting followup calls to clients.
- Assist with marketing efforts for the resource center in the community.
- Offer remote client assistance in accessing job and career information online and provide information regarding the resource center's career and employment services.
- Other duties as required.
Location:
Rupertsland Institute Office, Red Deer, AB
Skills and Qualifications:
- Post-Secondary education in Business Administration or a related field.
- Customer service experience is an asset.
- Knowledge of Métis history, culture, and issues affecting Métis people.
- Strong interpersonal skills with the ability to build relationships with others.
- Ability to work independently with limited supervision, as well as the ability to work with a team.
- Strong verbal and written communication skills.
- Detail oriented.
- Ability to maintain strict confidentiality when working with clients.
Other Requirements:
- Due to funding requirements, this position is open to Métis students only. This would include Citizens of the Otipemisiwak Métis Government.
- Ability and willingness to work occasional evenings and weekends to support events. This may include some travel.
Rupertsland Institute (RLI) Offers:
- A competitive wage.
- Culturally rich working environment.
- Learning opportunities.
- And other perks
Application Deadline:
May 26, 2024
Application Procedure:
- Rupertsland Institute thanks all applicants for their interest. Only successful applicants will be contacted. No phone calls please._
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