Sales Associate - Victoria, Canada - Windsor Plywood

Windsor Plywood

Verified Company

Victoria, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Position Title:

SALES ASSOCIATE

Job Type:
FULL TIME *SERIOUS INQUIRIES ONLY*Location: VAN ISLE - LANGFORD

Compensation:
$18 - $20/hour - based on experience

WINDSOR PLYWOOD LANGFORD
We specialize in hard-to-source interior and exterior home finishing products including flooring, doors, mouldings and especially wood products. Our goal is simple - focus on our customer's needs and provide outstanding customer service. We're more than a local building supply company, and our business model is also very different. Most of our locations are family affairs - independently locally owned and operated, not top-down like most franchise groups.

We carry high quality, responsibly sourced products and are committed to providing outstanding value and personalized, one-on-one service to all of our customers.

We are proud to have been in business 50 years with stores across Canada and in the Pacific
Northwest region of the United States.

SUMMARY OF POSITION
The Sales position is critical to the successful operation of a Windsor Plywood Store. The primary focus is customer service.

Our Sales staff work with our customers through the entire sales cycle - from initial greeting of customer by name to the final handshake after loading vehicle.

The products require a solution & suggestion-based approach to compliment our customers' projects. This ensures a dynamic & exciting sales experience for everyone involved - far different from our competitors.

THE BENEFITS

Gain experience working with a Building Supply Company in business for 50+ years
Competitive Pay | Extended Health Benefit Program
Dental, Pharmaceutical, Travel Insurance, Life | LTD insurance
Paid vacation time & paid Sick-Days
Sales team not required to regularly work Evenings, Sundays & Statutory Days off
Consistent, safe, healthy & temperaturecontrolled work environment
Employee Mental Health & Well-Being program and resources
PERKS: Employee deep discounted pricing on all products | Paid training opportunity

KEY RESPONSIBILITIES

Ensure every customer experience exceeds the customer's expectations go the extramile"
Promote features/benefits of all products & services provided "drive sales"
Actively participate, help develop, and contribute to sales training initiatives
Find innovative methods to supply products to customers currently out of stock
Placing regular stocking & Special Orders
Processing frontcounter transactions
Ensure all product spaces (shelf, floor, pegs, racks) are adequately stocked
Actively monitor stock levels, cleanliness, accuracy of signs & store navigation
Handle customer problems & complaints in a positive & constructive manner
Diligently follow Checklists, policies, processes & procedures

KEY REQUIREMENTS

Minimum Grade 12 Education | Prior Yard experience is an asset
Applicants with prior Building Material Supply experience will be given preference. However, applicants will professional skills from other industries will be strongly considered and provided industry training from Windsor Plywood.
Must be available to work Saturdays
Strong work ethic and selfmotivated/selfdirected, with an ability to work independently using sound judgment, logical reasoning skills, and intuition
Excellent verbal and written communication skills in English
Prioritize tasks and manage time effectively, always mindful of the customer
Flexible, honest, acting in all situations with professionalism and integrity
Able to deal with changes, delays, or unexpected events in a professional & timely manner
Permanent resident of Canada with an active Drivers License

WORKING CONDITIONS
Positional Tasks

Walking 35%
Standing 25%
Lifting 15%
Carrying (up to 66lbs) 10%
Trunk Rotation 5%
Sitting (Forklift/Driving) 5%
Pushing/Pulling 3%
Stair/Ladder Climbing 2%

Operating Forklift - Sit-Down Counter Balance 5000lb Capacity

Visual acute ability peripheral, depth perception, lowlight, rain/wind/snow
Jarring/Jolting exposure asphalt, uneven pavement, gravel
Vibration exposure asphalt, uneven pavement, gravel

Pushing & Pulling (350lb pallet) including the following types:

Pushing Stationary & Walking 50%
Pulling Stationary & Walking 50%

Positional Tasks

Stoolsitting, Forward Bending, Trunk Rotation, Standing, Walking, Shoveling

Climbing

Stairs, Ladders, Lumber Piles

Visual ability to use Computer screens & read small-labelsAuditory ability to use telephone hand-setExposure to some wood dust & debrisWorking flexible hours - including Saturdays & special eventsBusy, high-volume work environmentEngaging with Contractors, DIYers, & Home-OwnersAll interviewed applicants will be tested to show that they are able to accurately read measuring tools and that they can use metric & imperial forms of measurement.

Safely working with common power tools, safely lifting heavy door panels, prioritizing tasks and customer interaction will round out the essential