- Education:
- Expérience:
- Secondary (high) school graduation certificate
- Hotel, motel, resort
- Register arriving guests and assign rooms
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Investigate and resolve complaints and claims
- Exchange foreign currency
- Process guests' departures, calculate charges and receive payments
- Balance cash and complete balance sheets, cash reports and related forms
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Contact customers to deliver requested wakeup calls
- Perform light housekeeping and cleaning duties
- Provide customer service
- Attention to detail
- Fast-paced environment
- Overtime required
- Standing for extended periods
- Work under pressure
- Client focus
- Dependability
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Judgement
- Organized
- Reliability
- Team player
- Will train
- Health care plan
- Durée de l'emploi: Saisonnier
- Langue de travail: Anglais
- Heures de travail: 30 to 40 hours per week
-
front desk agent
5 days ago
Totem Resorts Sioux Narrows, CanadaEducation: Secondary (high) school graduation certificate · Experience: Will train · Work setting · Hotel, motel, resort · Tasks · Register arriving guests and assign rooms · Process group arrivals and departures · Take, cancel and change room reservations · Provide information o ...