Tourism Ambassador – Lighthouse - Alton - Perth Fire Service

    Perth Fire Service
    Perth Fire Service Alton

    6 days ago

    Full time
    Description

    Part-time 35 hrs/wk | Wage: Hourly $20/hr | Closes چاہیے

    Job Description


    Position Overview:

    • This position is primarily based at the Prescott Rotary Lighthouse Visitor Centre, located at 181 convent Water St East, Prescott, Ontario.
    • May 11th – Sept 6th, 2026; 5 days/week – Wed‑Sunday, plus Statutory Holidays.
    • Daytime shifts Wednesday – Sunday, 11am‑7pm, Statutory Holidays 11am‑5pm. Hours are subject to change.
    • $20.00 per hour, less statutory deductions.
    • Under the direction of the Manager of Economic Development & Tourism and department support staff, the successful applicant will provide visitor services and maintain daily operations of the Prescott Rotary Lighthouse Ice Cream Shop & Visitor Centre.

    Responsibilities

    • Visitor Services & Tourism Support
      • Greet visitors in a friendly, welcoming manner and provide high‑quality customer service.
      • Offer information on local attractions, events, businesses, and recreational opportunities.
      • Promote Explore Prescott visitor guides, merchandise, and tourism programming.
      • Assist with in‑person visitor inquiries.
      • Provide marketing support, including capturing content Simply and preparing draft social media communications.
      • Monitor visitor tracking materials/dev精选.
    • Ice Cream Shop Operations
      • Serve ice creams and other concession items quickly, safely, and accurately.
      • Operate point‑of‑sale systems for both retail and ice cream sales.
      • Maintain proper food handling, sanitation, and safety practices.
      • Receiving and stocking weekly food/supply deliveries.
      • Prep, restock, and organize inventory during shifts.
      • Daily set‑up of patio seating & ground signage.
      • Ensure a clean, tidy, and welcoming concession area at all times.
    • Retail & Merchandising
      möglichkeiten
      • Assist customers with Prescott merchandise purchases.
      • Restock merchandise displays, maintain visual merchandising standards, and monitor/report inventory shortages.
      • Conduct opening and closing procedures, including cash reconciliation.
    • Facility & Grounds Support
      • Maintain cleanliness of interior and exterior visitor areas (sweeping/vacuuming, wiping surfaces, emptying waste/recycling, disposing of refuse).
      • Report maintenance concerns promptly to supervisors.
      • ホームsetup for events, programming, or seasonal initiatives as required.
    • General Administrative Tasks
      • Provide clerical duties such as brochure organization, database entry, and inventory logging.
      • Provide support for public events as required.
      • Follow all municipal customer service policies, emergency procedures, and health & safety protocols.
      • Represent the Town of Prescott in a professional, courteous manner at all times.
      • Other related duties as assigned.

    Qualifications


    Required

    • Must be currently enrolled in a secondary rus or post‑secondary institution or within six months of graduation with focus in Business Administration, Marketing, Event Management, Communications, Public Relations, Tourism, Sales or related program field.
    • Strong customer service and interpersonal skills.
    • Ability to communicate clearly, handle inquiries, and provide accurate tourism information.
    • Comfortable working independently in a busy, fast‑paced environment with varied responsibilities.
    • Basic cash‑handling and POS experience, or ability to learn quickly.
    • <򐉠Reliability, punctuality, and ability to work independently or as part of a team.
    • Ability to stand for extended periods and lift up to 25 lbs (e.g., stocking, supplies).
    • Valid Ontario driver's license.
    • Willingness to work weekends,анг holidays, and public events.

    Assets

      labilingual English/ French (oral) for visitor interactions.
    • Previous experience in retail, food service, customer service, public events dyr or tourism.
    • Knowledge of Prescott and the surrounding region.
    • Smart Serve, food‑handling certification, or willingness to obtain.
    • Familiarity with tourism brand messaging and municipal customer service standards.

    How to Apply


    Apply to the Tourism Ambassador – Lighthouse position. Submit resume to by Feb 6th @ 4pm


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