Patient Care Coordinator - Halifax, Canada - The Snore Shop

The Snore Shop

Verified Company

Halifax, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

The Snore Shop Atlantic Inc.

is part of Canada's largest independently owned obstructive sleep apnea treatment group, that delivers a patient-centric health care experience through our clinic operations across the Maritimes.

We have patients, not customers; clinics, not stores; and an unwavering commitment to improve the lives of everyone who allows us the privilege of participating in their health care.

Built on a model of continuing care, we believe that if we do right by a patient we will create a lifetime relationship.

If you aspire to change the lives of those we serve, then we may have a wonderful opportunity for you.

We are currently seeking a full time
Patient Care Coordinator for an
12-month term within the HRM region.

Working closely with clinicians and colleagues, this role is accountable for the administrative duties involved in the day-to-day operations of the clinic and includes responsibility for patient flow from 1st point of contact with the clinic including everything from greeting patients, arranging, and conducting sleep studies to working with insurance providers to ensure timely processing of claims.

Key Accountabilities:

General office administrative duties including managing appointments for patients and clinicians, processing doctor referrals, maintaining clinic inventory, etc.
Guiding patient through initial sleep study trial including preparing trial equipment, educating patients on proper use of equipment, submitting reports to physician's office, and following up with physicians
Overseeing patient account including initial set up, facilitating insurance claims, following up on warranty issues and processing accounts receivables
Perform data entry tasks
Confidentially manage patient accounts
Schedule patient visits and answer previsit questions, including billing questions
Discuss cost of service, insurance coverage, and payment options with the patient
Work as a team player to ensure each patient receives the best service possible
Schedule patient appointments and procedures according to established protocol
Inventory management (placing and receiving orders from vendors)
Perform other related duties as assigned

Qualifications

Postsecondary program in administration/accounting and/or have experience in a similar role
Previous customer service experience
Strong communication skills and a professional attitude
Works well under pressure and in fast paced environments to meet deadlines
Quick learner, can selfdirect, pays close attention to detail and enjoys meeting and assisting others
Microsoft Office skills and Salesforce experience are assets

Job Types:
Full-time, Fixed term contract

Contract length: 12 months

Benefits: