Support Clerk Assessments - Richmond, Canada - WorkSafeBC

WorkSafeBC

Verified Company

Richmond, Canada

3 days ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Job requisition number

038435

Job location

Richmond

Full-time / part-time

Full-time

Salary

$24.67/hourly

Posting period

From 01/22/2024 to 02/02/2024

Overview

Do you have excellent customer service skills and enjoy working through a variety of tasks and responsibilities? We're looking for two support clerks to assist with queueing work for the Service Centre.

If you enjoy providing customer service alongside handling administrative support duties, consider joining us for this permanent opportunity.

Where you'll work
This position requires full-time onsite attendance at our Richmond Office.

What you'll do

As a support clerk you will:

Provide outstanding customer service for walk-in customers at the front counter regarding inquiries, accepts payments, and direct customers to an Employer Service Representative when necessary
Receive, confirm, and set up employer refunds created by Service Centre coworkers and liaise with the accounting department to ensure special instructions are followed regarding refunds
Handle and index incoming digital mail and documents requried for employer files
Process requests for file disclosure by creating electronic disclosure packageles

Is this a good fit for you?

We're looking for someone who can:

Rotate through a variety of tasks and responsibilities
Provide excellent inperson and over the phone customer service
Organize and process incoming and outgoing correspondence

Your background and experience

A minimum of grade 12 education
Use Microsoft Word and Excel proficiently

Important to know
Before we can finalize any offer of employment, you must:

Consent to a criminal record check
Confirm you're legally entitled to work in Canada

WorkSafeBC's COVID-19 Employee Mandatory Vaccine Policy (the "Policy") is suspended effective January 9, 2023, however we reserve the right to re-implement it in response to changes in the public health landscape, including public health orders.

We are committed to the protection, health, and safety of our employees and our Communicable Disease Prevention Program and related protocols remain in effect.

Who we are
At WorkSafeBC, we promote safe and healthy workplaces across British Columbia. We partner with workers and employers to save lives and prevent injury, disease, and disability.

When work-related injuries or diseases occur, we provide compensation and support injured workers in their recovery, rehabilitation, and safe return to work.

We're honoured to serve the 2.49 million workers and 263,000 registered employers in our province.

What's it like to work at WorkSafeBC?
It's challenging, stimulating, and rewarding. Our positions offer diversity and opportunities for professional growth. Every day, the work we do impacts people and changes lives. What we do is important, and so are the people we do it for.

Our ability to make a difference relies on building a team with a rich variety of skills, knowledge, backgrounds, abilities, and experiences that reflects the diversity of the people we serve.

We are committed to fostering a welcoming, inclusive, and supportive work culture where everyone can contribute as their best, authentic self.

Learn more:
Discover who we are.

Our benefits
Being part of WorkSafeBC means being part of a strong, committed team.

Along with a competitive salary, your total compensation package may include vacation, optional leave arrangements, health care and dental benefits, and contributions toward your retirement pension.

We also offer continuous learning opportunities, leadership development programs, and tuition reimbursement to make your career at WorkSafeBC rewarding.

As a member of our team, you'll have access to services and benefits that can help you get the most out of work — and life.

Learn more:
Find out what we offer.

Salary :
$24.67/hourly

Want to apply?

Applications are welcomed immediately, however must be received no later than 4:30 p.m. PST on the closing date.
Please note that we will be starting assessments prior to the closing date.