- Work collaboratively with OHTs/HCOs, Digital Health Leads (DHLs), and other HCPs/stakeholders to identify and enable integrated virtual care models, programs and solutions that enable transformation and that meet partners' and patient needs
- Ensures a population health approach to virtual care program planning, with a particular emphasis on northern, rural and remote populations
- Provides guidance and leadership to implement the virtual care programs, including the identification and advancement strategies and tactics to improve population health provincially
- Act as a SME to provide expert advice to internal and external partners in relation to virtual care policies, care models, programs, initiatives, aligned with best practices from Ontario and other jurisdictions
- Enables alignment between Digital Excellence in Health initiatives, including eservices and virtual care funding with the regions
- Ensures that digital and virtual programs are aligned with the needs and priorities of regions and OHTs and support a population health approach to program implementation
- Effectively collaborates with the Ministry of Health, provincial stakeholders, and other healthcare providers to ensure an effective implementation of a regional OHT model that meets the needs of Northern and rural communities
- Works closely with regional partners, including equity and population health leads, to ensure an accessible patient access network that addresses barriers to access to care for priority populations and services
- Works with the Ministry of Health, OH corporate services and OH Regions to ensure that the provincial Telemedicine Nurse program is aligned with a population health approach to integrated care program implementation
- Lead and participate in internal and external committees to continually assess and advance the delivery, quality and maturity of virtual care programs
- Work with partners, funders, and users to identify and facilitate scaling of successful projects
- Continuous learning on trending virtual care products and services, digital healthcare solutions, related privacy and security issues, and MoH policy
- Creation of clear and effective meeting materials, knowledge products, etc. to lead partner engagements
- Lead and support matrixed projects with a focus on virtual care, as required
- Other duties as assigned
- Bachelor's degree in health-related discipline, business administration or in a field related to the job responsibilities or equivalent work experience
- Minimum 7-10 yearsof business development, advisory, or project management experience, preferably in a health-related field
- Project management experience in health system planning and supporting/enabling large-scale strategic projects
- Experience leading development, implementation and providing oversight of multiple and diverse innovative programs/projects and/or virtual care models and technologies concurrently, in complex clinical environments
- Experience in coaching/collaborating with program/project delivery teams of various sizes and scope (may include staff, consultants, and vendors)
- Experience managing accountable stakeholder relationships; establishing and monitoring contracts
- Experience in data analysis, reporting, project evaluation and knowledge translation
- Strong understanding of Ontario's health care system and the overarching provincial health care strategy (including Digital First for Health Strategy), healthcare environment, including HCPs and support team, their roles, their interactions, and challenges
- Deep understanding of virtual care models, solutions, and platforms
- A strong leader, with proven ability to build, enhance and maintain strategic relationships with health care leaders, provincial government, OHTs, HCPs and other key stakeholders
- Excellent organizational, decision making and analytical skills; can address numerous details at once in a fast-paced environment
- Can prioritize and effectively anticipate and respond/escalate risks and issues as they arise
- Capacity to think strategically, identify and articulate opportunities that align with OH priorities, and maintain broad systems view to guide future planning and operations
- Experience influencing leadership with strategic vision through data-driven analysis and thoughtful presentation of recommendations
- Ability to work independently, with guidance only for the most complex situations.
- Strong presentation skills to lead effective and productive meetings
- Excellent computer skills required (e.g., Microsoft Word, Excel and PowerPoint, SharePoint)
- Knowledge of current trends in global virtual care; a learning posture to support the spread of successful models and best practices across Ontario
- An innovative self-starter who is both creative and results oriented; can work with minimum supervision.
- Entrepreneurial aptitude; comfortable working in a dynamic team environment with some uncertainty or ambiguity
- Ability to communicate effectively and concisely, both orally and in writing
- Works well under pressure and use good judgment in assessing difficult situations.
- Supports the advancement of equity, inclusion, and diversity across the Ontario health system
Lead, Patient Access Network and Virtual Care Services - Ontario, Canada - Ontario Health
Description
At Ontario Health, we are committed to developing a strong organizational culture that connects and inspires all team members across the province. Our vision is that together, we will be a leader in health and wellness for all. Our missionis to connect the health system to drive improved and equitable health outcomes, experiences and value. How we work together is reflected through our five values: integrity, inspiration, tenacity, humility and care.
What Ontario Health offers:
Achieving your career goals is a priority to us. Benefits of working at Ontario Health may include the following based on employment type:
·Fully paid medical, dental and vision coverage from your first day
·Health care spending account
·Premium defined benefit pension plan
·3 personal days and 2 float days annually
·Individual contributors start at 3 weeks' vacation with 4 weeks at 2 yrs.
·Career development opportunities
·A collaborative values-based team culture
·Wellness programs
·A hybrid working model
·Participation in
Want to make a difference in your career? Consider this opportunity.
A division of the Population Health and Value Based Health Systems portfolio, the Clinical Transformation (CT) Team advances integrated care for patients and their caregivers through the implementation and operation of virtual care programs, resources and supports. A priority change initiative for Ontario Health and Ontario's health care system is advancing integrated care delivery systems province-wide. We endeavor to improve outcomes, have a positive impact on patient and provider experiences, demonstrate value for investment, and enable access to care for all Ontarians.
The Lead, Virtual Care is a member of the matrixed Virtual Care Advisory Services team who champions the transformation of health care through the planning, design, delivery and evaluation of integrated models of care, aligned with best practices and enabled by technology. The Lead understands the province's vision for transformation of the healthcare system and the role of OHTs in planning and delivery of integrated health and wellness care at the local level. The Lead participates in strategic planning and portfolio development, oversees management of projects and services and is responsible for supporting implementation of a population health framework for advancing integrated care delivery across Ontario. Work includes leading co-design, expansion, and evolution of provincial, regional, and local virtual care programs in alignment with population health management priorities. A Lead has extensive knowledge and experience in virtual care models, implementation and adoption, and has built effective relationships with multiple and diverse stakeholders at all levels.
This role will collaborate closely with internal OH teams as well as external stakeholders such as Ministry of Health (MoH), Ontario Health Teams (OHTs), healthcare organizations (HCOs), vendors, health care providers (HCPs), and patients, to support and scale leading models/programs aligned with strategic priorities and objectives.
Here is what you will be doing:
Here is what you will need to be successful:
Education and Experience
Knowledge and Skills
Attributes
Employment Type: Permanent Full Time
Salary Band: 6
Location: Ontario (currently hybrid; subject to change)
All applicants must be a resident of Ontario to be considered for roles at Ontario Health.
Internal Application Deadline Date: April 10, 2024
Ontario Health encourages applications from candidates who are First Nations, Métis, Inuit, and urban Indigenous; Francophone; Black and racialized; members of 2SLGBTQIA+ communities; trans and nonbinary; and disabled.
We encourage applicants with accessibility needs to notify us if they have any accommodation needs in the application and/or interview process.
Note: As part of the initial recruitment screening process, applicants must confirm that they are fully vaccinated against COVID-19. If applicants are not fully vaccinated, they will be required to identify any accommodation needs pursuant to a protected ground under the Code. Applicants who identify an accommodation need will be required to provide supporting documentation with respect to their need for accommodation when requested by Ontario Health. If no such accommodation is identified, the applicant will not be eligible to proceed through the recruitment process.