Mgr Asst Loc Nx - Ottawa, Canada - SCI Shared Resources, LLC

Sophia Lee

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Sophia Lee

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Description
Our associates celebrate lives. We celebrate our associates.

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Assist the Location Manager with the daily operations of a Funeral Home including planning, achieving annual sales revenue and production targets, encourage profitable case volume growth, Profit & Loss (P&L) goals, manage expenses, developing a professional and effective staff, and exceeding client family expectations.

Assist and direct the business operations.


MGR Asst Loc NX (CAN)

JOB RESPONSIBILITIES

Funeral Director

  • Arranges and conducts funeral services in accordance with the family's desires, expectations, and spiritual beliefs.
  • Discusses family's wishes, funeral options, services, products, and pricing with deceased family. Identifies and communicates special veteran or recognition benefits.
  • Executes funeral services contracts and documents in accordance with provincial and federal laws.
  • Through community and nonprofit involvement, retains heritage, increases good will, and indirectly increases market share.
  • Additional responsibilities associated with Funeral documents, arrangements, services, and post family care.

Financial Management

  • Work with Location Manager to develop annual business plan and budget as well as financial, production and revenue goals.
  • Run reports, analyze, identify trends, and make observations or improvement recommendations to Location Management.
  • Understand industry finances, how daily activities affects financial outcomes. May approve expenditures and invoices including overtime.

Operations

  • Assist the Location Manager with the daytoday activities ensuring ontime services that exceed client family expectation.
  • Identify barriers, encourage ideas, and recommend improvements.
  • Assure the location's operating practices comply with applicable federal & provincial regulations and Company policies.
  • Manage frontline supervisor's responsibilities, expectations, and accountabilities. Make decisions that support and reinforce the company's market strategies, values, and goals.
  • In absence of the Location Manager, full fill appropriate daily responsibilities and decisionmaking.
  • Additional responsibilities as requested or assigned.

People Development

  • Develop a strong, trusting, and reliable team through influence and leading by example, having indirect responsibilities for staff. Constructively address issues and provide tangible and appropriate feedback to develop skills and/or close gaps.
  • Monitor training and licensing requirements ensuring staff is retrained/licensed prior to expiration.

Postal Code:
K1N 5K4

Category (Portal Searching): Operations


Job Location:
CA-ON - Ottawa

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