Customer Success Specialist - Canada

Only for registered members Canada

2 days ago

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Job summary

We are an ambitious team well on its way to building the next big thing in tech - we're on a mission to help make meetings delightful for everyone.

Responsibilities

  • Representing the "Voice of the Customer" within Fellow; documenting customer-driven insights and advocating internally for customer needs.
  • Developing and maintaining deep expertise of the product and best practices to advise customers and create customer-facing resources (i.e. how-to videos and support articles).

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