- Act as a technical consultant, converting client business requirements into technical user stories and pseudo code.
- Collaborate with development teams to translate client requirements into bespoke middleware solutions.
- Identify requirement gaps, communicate recommended solutions to clients and development teams.
- Define UAT testing criteria, assist clients with testing procedures and results confirmation.
- Provide support for client inquiries and troubleshooting during post-solution delivery.
- Maintain delivered solutions by identifying and addressing project issues and enhancements.
- Work independently but collaboratively within the Professional Services and Technical Solutions teams.
- Ensure all project and integration-related documents are up to date.
- Undertake any other duties as reasonably required.
- Collaborate with other departments and colleagues to prioritize business goals.
- Demonstrate excellent organizational skills and think on your feet.
- Maintain fluency in written and verbal English.
- Maintain an enthusiastic and positive attitude.
- Foster strong interpersonal skills required to build relationships.
- Possess strong communication and presentation skills.
- 5+ years of experience in application support, professional services, or application integration roles.
- General technical background in APIs, IDE/IPaaS, RDBMS, and application data flows.
- Experience in risk management or TPRM-related roles is an advantage.
- Experience delivering client-facing services in industry-related organizations.
- Qualifications or degree-level education in applicable subjects.
- Strong understanding of RESTful APIs.
- Previous experience supporting or working with integrated development environments or IPaaS software.
- Experience using Postman to troubleshoot and test API endpoints.
- Basic understanding of relational database design.
- Strong verbal and written communication skills.
- Ability to interface with clients confidently and professionally.
- Conceptual understanding of SDLC methodologies and best practices.
- Understanding of Project Management principles.
- Natural ability to learn and use new technology.
- Ability to work independently within defined and tight timescales.
- Ability to manage a workload of several client engagements simultaneously.
- Proactive, self-driven mentality, eager to improve and refine.
- Approximate Salary: $70,000 - $80,000 dependent on experience.
- Health insurance: Comprehensive medical, dental, vision, life, and disability insurance programs.
- Retirement savings: Generous matching contribution to company-sponsored retirement plans.
- Holidays: Enjoy designated holidays to spend quality time with family and loved ones.
- Personal Leave: Flexible time-off policy for personal well-being and life commitments.
- Adaptable schedule: Work schedule policy that accommodates family care needs and other life situations.
- Strong culture: Join a team united by values that foster success.
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Technical Solutions Consultant - Canada - MGIS Inc.
Description
We are currently seeking a Technical Solutions Consultant to join our Professional Services Team. As a Technical Solutions Consultant, you will work collaboratively with a dynamic and multi-skilled team, delivering client-facing professional services and solutions across various service deliverables. You will be responsible for custom-built API integrations between our company's platform and other enterprise applications for our clients. This role will involve working closely with clients to identify business requirements, convert them into technical use cases, and collaborate with development teams to develop custom API integrations using a dedicated IPaaS solution.
This is a hybrid position.
Responsibilities:
Additional Responsibilities:
Requirements
Key Skills & Education:
If you are excited about this opportunity and meet the requirements, please submit your resume and cover letter. We appreciate your interest, but only candidates selected for an interview will be contacted.
