Collections Specialist, Canada - Richmond Hill - Global Industrial

    Global Industrial
    Global Industrial Richmond Hill

    3 days ago

    Description

    Key Responsibilities

    This role involves communicating with customers via phone and email to address overdue invoices and inquire about payment status.

    The collections specialist will reduce delinquency for assigned accounts, interact with client's Accounts Payable Department regarding payment status, work with customers to resolve payment issues by negotiating payment plans or settlements.

    • Preparation of account progress tracking, updating databases,
    • Maintaining customer service related to collection issues; processing reviews adjustments resolving discrepancies

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Richmond Hill