As-is Sales Specialist - Richmond, Canada - IKEA

IKEA

Verified Company

Richmond, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Job ID: 230487

Date posted: 09/04/2024

Who you are

Businessminded and resultdriven with a customer focus
23 years of experience from working in a selling assignment in a commercial retail environment.
Experience of working in a customeroriented business
Experience of actively selling through understanding customers and their needs.
Interest in people's everyday life at home and home furnishing
Open to change/highly flexible
Ability to work together in a team
Ability to engage a receiver by creating a passion for your plans
Ability to make quick decisions and take personal initiatives
Ability to prioritise and organise your own work to make efficient use of the time available.
Ability to communicate confidently and clearly in English

Your responsibilities

Ensure the As-Is shop both in store and online, is in excellent shape, fully stocked and presented commercially to secure a good customer experience
Ensuring that merchandising basics are in place and that we are steering towards the optimal sales channel, and that the IKEA product range is presented in ways that inspire and satisfy customers
Understand and leverage the different IKEA sales and communication channels and IKEA knowhow in order to make the best commercial use of this information for different customers
Take responsibility for assigned department's commercial goals and secure that established action plan ensures that any circular or commercial priorities are implemented in the affected unit
Follow up on sales performance and take actions to improve sales performance, by using proven solutions and good examples to identify improvement opportunities
Responsible for implementing & training department coworkers in commerciality and selling, with the goal of increasing commerciality and improving the customer shopping experience in the As-Is shop
Work closely with Selling Team and other functions on improving and optimizing internal product flows to Recovery to ensure optimal effectiveness (Range Change, Launch, Campaigns, Outgoing, etc.)
Promote the IKEA social and environmental commitment and work with the team to understand how, together, you can contribute to sustainability and circularity
Support the product quality and safety work in the customer meeting point by reporting any potential issues accordingly. As well as to ensure all required product information and warnings are communicated to the customer on products sold through the As-Is Shop
Support the Product Quality & Recovery Manager by indirectly leading the team together with the other specialists, by assigning tasks and supervising the daily operations of the Product Quality & Recovery team when required.

Together as a team
In our team we make a virtue to cut waste and keep the quality while saving time and money.

You could say that we increase operational excellence without sacrificing what IKEA customers want:
a wide range of well-designed, functional home furnishing products at low prices. It's a collaborative process of continuous improvement and an ongoing challenge to make the most of every single thing.

WHY YOU WILL LOVE US

Here at IKEA, we want to ensure that we are creating a better everyday life for the many people, including our co-workers.

We also believe that a job should be so much more than a job.

That's why we focus on having an inclusive work environment where we celebrate your uniqueness, live our values, and ensure that we walk the talk when it comes to co-worker development.

In addition, we offer a comprehensive Total Rewards package to all co-workers including:

Wellness days (in addition to your vacation days)
Extended health, dental, and vision coverage (for you and your family)
RRSP with IKEA contribution matching options
Eligibility for our annual IKEA bonus incentive plan
Flexible spending account
Life insurance
Merchandise and restaurant discounts (plus free drinks and different healthy meal options in the coworker restaurant, where available)
Parental leave
Bereavement leave
Employee assistance program (that helps you support your mental, physical, and financial wellbeing)

The starting rate/salary for this position is $ $21.04.

P.S.

In the IKEA world, this position is officially referred to as:
Circular Sales Specialist.