Student Finance Administrator - Winnipeg, Canada - Robertson College

Robertson College

Verified Company

Winnipeg, Canada

4 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Who are we?

Robertson is the School of New Work. Our vision is for everyone to have a good life through a prosperous and fulfilling career. Our mission is to empower our learners with the most relevant training and up-to-date industry insights so that they may find fulfilling and meaningful careers.

As a company we are committed to uplifting indigenous voices, respecting traditional lands, raising awareness and working in collaboration with Indigenous partners in the spirit of reconciliation.

We acknowledge that our campus located in Winnipeg is on Treaty 1 territory, the traditional lands and waters of Anishinaabe [AH - NISH - AH - NAH - BAY], Ininiwak, Anishininiwak, Dakota, and Dene (DEN-EH) peoples, and the National Homeland of the Red River Métis.

We acknowledge that our water is sourced from Shoal Lake 40 First Nation located on Treaty 3.

In Alberta, We acknowledge Robertson College is on the traditional territories of the Blackfoot Confederacy (Siksika, Kainai (Gay-aynah), Piikani (Pe-gun-ee)), the Tsuut'ina (soot-tin-a), the Iyarhe (E-a-hey) Nakoda Nations, the Métis Nation (Region 3), and all people who make their homes in the Treaty 7 region of Southern Alberta.

In Edmonton on Treaty 6 territory, a traditional gathering place, traveling route and home for many Indigenous Peoples including the Nehiyawak/Cree, Tsuut'ina, Niitsitapi/Blackfoot, Métis, Nakota Sioux, Haudenosaunee/Iroquois, Dene Suliné, Anishinaabe/Ojibway/Saulteaux, and the Inuk/Inuit.

Having a deep understanding of the demands of the modern workforce is integral to what we offer our learners.

That is why internally, we place such value on building a work culture that is flexible and adaptive to the changing world of work.

Our 4 day work week gives some of our team members a #MeDay each week to invest in themselves. We also seek out diversity in our team. We #CelebrateEverything and encourage team members to take paid time off to celebrate their cultural, religious, and spiritual holidays.

Our team is intentionally talent-dense - our strength lies in the differences in backgrounds and expertise that we each bring to the table.

Ours is a fast-paced environment where we continually challenge ourselves to think outside of the box. We want our team to feel welcome, energized, and engaged while having fun. If this sounds like the right fit for you - we invite you to come join us

Overview

In this position, you will play a key role in our student admissions process by conducting financial interviews, explaining financial options and completing required documentation.

The
Student Financial Administrator is a friendly, positive and energetic professional who demonstrates prompt contact and follow through, knowledgeable responses and respectful interactions.

The
Student Financial Administrator has strong interpersonal skills, a pleasant telephone voice, and ability to manage multiple tasks and successfully meet deadlines.

Emphasis is placed on quality and compliance in the accurate completion of documentation and reporting as part of the College's Admissions process.

Key Responsibilities
Student Financial Administration (SFA role)

Conduct preliminary financing interviews with new students within 24 hours of contract.
Inform students of their financial obligation, the institution's financial aid options, and financial policies and procedures as related to their educational expenses.
Diligently followup, and ensure that Notice of Assistance (NOA), Confirmation of Enrollment (COE) documentation is in place at all times for each student, where applicable.
Time bound paperwork, feedback and submission of paperwork to relevant funding agencies like Manitoba Student Aid, Canada Student Loans, National Student Loans
Perform accounts receivable reports for overdue payments and verify results.
Process notifications to students who are overdue and follow up on payment plans.
Update appropriate systems to ensure the timely processing, funding, billing and collections of the package selected.
Monitor and follow up on the status of all pending student loan documents in order to maintain an accurate accounting of each student's financial aid package through first disbursement.
Attend and successfully complete all training for this position.
May participate in new student orientations, as applicable.
SFA support for both OneRobertson and Robertson Online
Student Loan payment entries into SASY/SF
Confirming Student loans for all provinces
Completing intake daily tasks
Fixing any discrepancies in SalesForce
Collections, posting payments & balancing accounts
Financial reviews for Reenrollment files
Exit interviews for all learners finishing their programs
Check and approve refund requests
Follow Up with funders invoices for payments (A/R)
EFT and CC processing and reconciliation
AR Aging for each campus' inactive & Active accounts
Withdrawals for Robertson College