Hybrid Customer Experience Analyst - North Vancouver - ICBC

    ICBC
    ICBC North Vancouver

    3 days ago

    Description
    A major insurance company is seeking a Customer Experience Analyst to enhance customer and employee experiences across digital channels.

    The role involves analyzing performance metrics, translating complex information into actionable insights, and collaborating with various teams to ensure effective digital services.

    Ideal candidates should be highly analytical, possess strong communication skills, and have relevant educational background in Information Systems or Business.

    This position offers competitive compensation and a hybrid work arrangement within British Columbia.
    #J-18808-Ljbffr

  • Work in company

    Product Analyst, Customer Experience

    Only for registered members

    We are looking for a Product Analyst to help us bridge the gap between business intent and technical reality. · This is a unique opportunity for you to drive innovation by transforming stakeholder ideas into user stories, feature scopes, and technical requirements. · Drive innova ...

    Vancouver, BC

    1 month ago

  • Work in company

    Product Analyst, Customer Experience

    Only for registered members

    We are seeking a Product Analyst to help us bridge the gap between business intent and technical reality. You will look beyond configuration to focus on the 'how' of our product - writing user stories, designing interfaces, and defining requirements that drive our platform forwar ...

    Vancouver $60,000 - $75,000 (CAD)

    1 month ago

  • Work in company

    Product Analyst, Customer Experience

    Only for registered members

    Who we are looking for · Post-secondary education in computer science, business, information technology,  statistics, or a related field. · You thrive in a collaborative environment, maintaining tight feedback loops between internal and external stakeholders. · You possess a natu ...

    Vancouver $60,000 - $75,000 (CAD) Full time

    2 days ago

  • Work in company

    Customer Experience Analyst

    Only for registered members

    We welcome applications from all qualified job seekers. Should you require any accommodations, including alternative interview formats, assistance with online assessments, or an ASL interpreter, throughout the application or hiring process, please email your request to – we are ...

    North Vancouver $79,352 - $85,722 (CAD)

    6 days ago

  • Work in company

    Customer Experience Analyst

    Only for registered members

    We welcome applications from all qualified job seekers. Should you require any accommodations, including alternative interview formats, assistance with online assessments, or an ASL interpreter, throughout the application or hiring process, please email your request to – we are ...

    North Vancouver, British Columbia $65,000 - $105,000 (CAD) per year

    6 days ago

  • Work in company

    Experience Analyst, Digital

    Only for registered members

    We're searching for an Experience Analyst, Digital on our Business Technology Enablement Office.Westland Insurance Group Ltd has an exciting full-time opportunity for an Experience Analyst, Digital to join our Business Technology Enablement Office team in Surrey, BC at our head o ...

    Surrey $69,600 - $87,000 (CAD)

    2 weeks ago

  • Work in company

    Experience Analyst, Digital

    Only for registered members

    We're searching for an Experience Analyst to join our Business Technology Enablement Office team in Surrey BC at our head office The Experience Analyst will champion the end-to-end omnichannel client experience across voice SMS web chat chatbots client portals digital service jou ...

    Surrey, British Columbia

    2 weeks ago

  • Work in company

    Experience Analyst, Digital

    Only for registered members

    We're searching for an Experience Analyst to join our Business Technology Enablement Office. The Experience Analyst will champion the end-to-end omnichannel client experience across voice, SMS, web chat and digital service journeys. · Lead the design and evolution of omnichannel ...

    Surrey $69,600 - $87,000 (CAD) Full time

    2 weeks ago

  • Work in company

    Experience Analyst, Insurance Products

    Only for registered members

    We are searching for an Experience Analyst to join our Business Technology Enablement Office team. The successful candidate will play a critical role in enhancing the experience of employees and clients across Westland's delegated authority insurance programs. They will gather an ...

    Surrey $72,000 - $90,000 (CAD)

    2 weeks ago

  • Work in company

    Experience Analyst, Insurance Products

    Only for registered members

    We're searching for an Experience Analyst to join our Business Technology Enablement Office team. · Westland Insurance Group Ltd has an exciting opportunity for a Experience Analyst in Surrey, BC located at our head office in a hybrid work environment.5+ years of experience in un ...

    Surrey $72,000 - $90,000 (CAD) Full time

    2 weeks ago

  • Work in company

    Remote Data Analyst

    TecnoScala - Posted by: Antonio Vazquez

    We are seeking a highly analytical and detail-oriented Remote Data Analyst to join our team. · ...

    Vancouver $60,000 - $80,000 (CAD) per year Full time

    6 days ago

  • Work in company

    Business Analyst

    Only for registered members

    Tittle : Business Analyst/ Business Systems Analyst - Retail · Location: Vancouver, Canada · Duration: Long Term · Role Overview · We are seeking an experienced Retail Business Analyst (BA) / Business Systems Analyst (BSA) to support enterprise retail and omnichannel initiatives. ...

    Vancouver, British Columbia

    1 day ago

  • Work in company

    Director, Analyst Relations

    Only for registered members

    · Position Overview · Diligent is seeking a Director of Analyst Relations (AR) who will be responsible for elevating the company's position across key industry analyst firms. This leader will shape the company's narrative in the market, influence analyst perception, drive catego ...

    Vancouver, British Columbia, Canada

    1 week ago

  • Work in company

    Director, Analyst Relations

    Only for registered members

    Diligent is seeking a Director of Analyst Relations (AR) who will be responsible for elevating the company's position across key industry analyst firms. · ...

    Vancouver, British Columbia

    1 month ago

  • Work in company

    Director, Analyst Relations

    Only for registered members

    Position Overview · Diligent is seeking a Director of Analyst Relations (AR) who will be responsible for elevating the company's position across key industry analyst firms. This leader will shape the company's narrative in the market, influence analyst perception, drive category ...

    Vancouver, British Columbia

    5 days ago

  • Work in company

    Network Analyst – Phone Deployment

    Only for registered members

    Job summary · Charter is currently seeking one (1) experienced Network Analyst – Phone Deployment to join their team starting September 2025. · Responsibilities4+ years of experience as a Network Analyst or in equivalent roles, focusing on phone deployment · ...

    Vancouver, British Columbia

    3 weeks ago

  • Work in company

    Analyst, Strategic Information Management

    Only for registered members

    The Analyst will provide information extraction. · The Analyst will act as an internal consultant, · providing data analysis and interpretation to Dr. Slaunwhite in collaboration with BCMHSUS leadership. · Organizational Status · The Analyst will report directly to the CCPHE Rese ...

    Vancouver, BC

    1 month ago

  • Work in company

    Business Analyst

    Only for registered members

    This client is one of the most recognizable Canadian brands a true Vancouver success story who has expanded globally. They are well known for their corporate culture and has won major awards for their accomplishments. · ...

    Vancouver, British Columbia

    2 weeks ago

  • Work in company

    Project Data Analyst

    Only for registered members

    One of BC's leading health authorities is looking for a Project Analyst to join their Real Estate and Land Development team. · ...

    Vancouver, British Columbia

    1 month ago

  • Work in company

    Senior QA Analyst

    Only for registered members

    We are looking for a Senior QA Analyst to join our team. As a quality champion, you will design and document test scenarios, script automated tests and ensure high-quality deliverables. · ...

    Vancouver, British Columbia

    1 month ago

  • Work in company

    Energy Efficiency Co-Op

    Only for registered members

    At CLEAResult, we lead the transition to a sustainable, equitable, and carbon-neutral energy-efficient future for our communities and our planet. We do that by creating a people-first culture built on trust, accountability, and transparency; where every employee – regardless of p ...

    BC, Canada $19 - $30.25 (CAD) Full time

    6 days ago

Jobs
>
Vancouver