Housekeeping Coordinator - Whistler, Canada - Westin Resort and Spa Whistler
Description
As a Housekeeping Coordinator you will be responsible to assist the director of housekeeping with overseeing and ensuring the overall cleanliness of the hotel.
Position Requirements:
- Train, supervise, schedule, develop, coach, discipline, conduct quarterly performance reviews on associates in accordance with the hotels policies and procedures.
- Demonstrate positive leadership characteristics which inspire team members to meet and exceed standards and promote team member empowerment.
- Assign projects, tasks to all associates and monitor progress.
- Inspect rooms, VIP rooms, show rooms, public spaces and back of the house in accordance with brand standards. Update room statuses and maintain inventory of rooms daily.
- Set up showrooms daily if there are available rooms.
- Coordinate with Engineering the repair, maintenance as relates to guest rooms and public spaces. Report defects in rooms and public areas and follow up on resolution.
- Developing and maintaining close and effective working relationships with Front Office, Engineering, and other cross functional departments.
- Participate, adhere, and ensure Health and Safety policies and procedures are followed.
- Check and complete online training periodically for yourself and all other associates.
- Maintain Uniform Room. Supervise and assist uniform room attendant.
- Monitor GXP
- All other duties as assigned.
Skills & Experience:
- Strong communication and interpersonal skills capable of maintaining strong relationships.
- Strong organizational and multitasking skills.
- Strong analytical and problemsolving skills.
- Ability to deal with high volumes
- Leadership, management, and supervisory skills
- Previous experience in a similar role in a similar size/type of property
- Must be able to build and maintain credibility and relationships with customers (internal and external)
- Computer skills.
- Working knowledge of applicable sanitation standards
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