QA agent – Customer Satisfaction

Only for registered members Canada

3 weeks ago

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Full time, 40h · QA agent – Customer Satisfaction & Quality assurance · Key responsibilities · *Evaluate customer interactions using QA and CSAT scorecards for all specialised teams (L2, Outbound, SM) & special RVI queues (VIP, retainers, European lines, VOSKER, etc) · *Calibr ...
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