Warehouse Supervisor - Vancouver, Canada - Johnson Controls

Johnson Controls

Verified Company

Vancouver, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Job Details
This position is responsible for the management of customer orders from receipt of order to shipment of product.

How you will do it
- responsible for the day-to-day functions of shipping and receiving

Enters customer orders into the Order entry system the same day the order is received.
Promotes and supports sales promotions.
Collaborates with regional sales force and other field staff to deliver premier customer service.
Works closely with other vital departments such as credit, billing, shipping, purchasing, technical service, warranty, etc.
Will be required to work in the Warehouse as needed and operate a Forklift
Researches and resolves customer complaints and issues, and provides customer assistance in locating and identifying replacement parts.
Provides sameday responses to scheduled dates and backorder status of the product.
Research and process credit and return requests.
Support other staff in delivering their responsibilities.
Other duties may be assigned.

Qualifications

What we look for

High School diploma or equivalent combined education and experience.
Experience related to Customer Service and highvolume calls.
Strong interpersonal skills and decisionmaking abilities.
Effective and professional communication and organization skills.
Strong conflict resolution skills.
Ability to work optimally in a highvolume fastpaced environment.

Preferred Skills:

Forklift Certified

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