HR Operations Specialist - Montréal, Canada - Hitachi Energy

Hitachi Energy

Verified Company

Montréal, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

At Hitachi Energy our purpose is advancing a sustainable energy future for all. We bring power to our homes, schools, hospitals and factories. Join us and work with fantastic people, while learning and developing yourself on projects that have a real impact to our communities and society.

Bring your passion, bring your energy, and be part of a global team that appreciates a simple truth:
Diversity + Collaboration = Great Innovation

HR Benefits Specialist is part of the operational support team of the Global Business Services - CA Front Of-fice, managing day-to-day HR activities that support the business and key stakeholders (such as HRBPs).

You will be responsible for the delivery of high-quality services, supporting local business locations, vendors and delivery against agreed performance targets across all Service Lines (such as Talent, Employee Lifecycle, Compensation & Benefits, Payroll, Global Mobility, and HRIS).

You would report to the HR Service Team Lead Front Office CA.

Responsibilities:

Process employee's onboard/offboard benefits (RRSP/DPSP, Group Insurance) and ensure system accuracy in employee data.
Be the primary contact for HR benefit services and drive a positive experience for the employees
Collaborate with our Payroll team on special cases (bonus payouts, parental leaves, vacation, disability, etc.
Reconcile Pension remittances
Reconcile Group Insurance monthly invoices
Perform various administrative tasks related to benefits, pensions, and disability cases
Partner with vendors to support HR operations and service delivery to employees
Support any internal / external HR Audits of the HR Operations
Ensure delivery of services according to approved Standard Operating Procedures (SOPs), agreed KPIs and quality targets in the CA Front Office
Support as necessary, annual compensation programs including, but not limited to Annual Salary Review (ASR) and Annual Incentive Plan (AIP) and annual benefits open enrollment
Support other activities as required
MyHR, Intranet, etc.
Provide HR administrative assistance as requested
Actively collaborate with other internal team members
Follow up on tickets as needed to ensure SLAs are met
Provide Tier 1/Tier 2 level support
Ensure all Tier 1 tickets are assigned to proper resource
Resolve benefits escalations from our internal business partners

Your background

Bachelors or Certificate/Diploma in Human Resources or related field (preferred)

yrs experience in Human Resources and/or Benefits in a Shared Services Operations (insourced or outsourced) environment, with familiarity of employee lifecycle management, onboarding, immigration, payroll, time management, and/or benefits.