Commercial Customer Service Associate - Richmond Hill, Canada - The Brick

The Brick
The Brick
Verified Company
Richmond Hill, Canada

1 week ago

Sophia Lee

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Sophia Lee

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Description

Is this job for you?:
Do you believe in putting the customer first?

Do you love to solve problems and create solutions?


WELCOME HOME
The Brick is actively seeking to expand our service team. We need enthusiastic people with a great customer focused attitude The winning combination of team spirit and desire for career focused growth will ensure a rewarding experience in one of our fabulous commercial division


Responsibilities:


  • Coordinate service calls for furniture and appliances
  • Respond to customer inquiries and offer solutions
  • Process sales order confirmations for builders and large contracts
  • Coordinate product reservations and deliveries for large contracts
  • Organizing builder/special project deliveries
  • Consistently follow up with customers on the progress of customer service related issues
  • Other duties as assigned periodically

Qualifications:

  • High school diploma or equivalent
  • Minimum 2 years customer service or sales experience
  • Excellent telephone manner
  • Excellent verbal and written communication skills
  • Strong working knowledge of MS Office programs
  • Creative problem solving skills
  • A positive and enthusiastic attitude

Why The Brick?:

  • Flexible "employerpaid" benefits including Health, Dental and Paramedical Services for you and your family
  • Competitive pay
  • Paid training
  • Career progression program
  • Access to free personal development training
  • Employee discounts & Personal "Paid" days off
  • Recognition, incentives, prizes and giveaways
Be a part of Canada's largest home furnishings retailer

We welcome all abilities to apply.

We thank all those who apply; however, only those applicants chosen for an interview will be contacted.

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