Delivery Manager - Aurora, Canada - JANA Corporation

JANA Corporation

Verified Company

Aurora, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

DELIVERY MANAGER
JANA has a progressive culture of personal and professional growth.

With a vested interest in each employee's professional growth and continuous improvement as an individual, JANA supports professional development, continuous education, industry participation and technical accreditations.

Other Perks that come with joining the JANA Family include:

Highenergy

Collaborative Environment:
JANA combines the energy of a start-up software organization with the discipline of a precision engineering firm.

Regular Social Events: Join the entire JANA Team for fun online Social Events like our Weekly Kahoot and Beer Clubeven an Easter Egg Hunt We also like to get together for inperson events such as our Annual Birthday Bonspiel, Ice Cream Parties, Holiday events, and our annual Company Picnic
BestinClass Benefits: JANA offers all employees a comprehensive benefits package including Medical, Dental, Vision, Life Insurance, AD&D, Disability coverage, as well as our great Wellness Benefit JANA also provides employees with the opportunity to get support with mental wellness, through our great Employee Assistance Program.
Giving Back: JANA is dedicated to giving back to our community. We hold an annual food drive for the Aurora Foodbank and have become one of their top contributors
JANA promotes a healthy worklife balance: Through our comprehensive vacation program, floater days, and a hybrid work environment, JANA employees are able to take time to rest and rejuvenate

Without a strong team of dedicated, driven, talented, and professional people, JANA will not be able to reach our north star of Unmatchable Client Experience.

JANA's Delivery Manager plays a pivotal role in managing, empowering, and supporting the delivery teams that are responsible to implement JANA's technical solutions.

A single-threaded leader, JANA's Delivery Manager is responsible for supporting the team and managing the day-to-day activities of the team by executing policies and processes.

JANA's Delivery Manager ensures the consistent growth of the team members, monitors activities, reports on task execution, and collaborates with Project Managers on resource allocations.

The Delivery Manager reinforces JANA's culture and leads for efficiency and creativity.

On the path of Unmatchable Client Experience, JANA's Delivery Manager is excited by leading people and technology, and matching the teams' capabilities with the needed activities.

The Delivery Manager collaborates with the Program Managers, the Principal Engineers, and the Director of Training & Development to ensure tasks are executed with high quality.

Reporting to the VP of Delivery, the Delivery Manager owns the technical performance, installation of technological solutions and JANA's products, and the development of their people.

Responsibilities:

Ensures appropriate staffing levels for all projects and recommends staffing and budget changes in relation to the business growth plan
With a specific focus on delivery, hires, monitors, and develops all resources in advance of planned business growth
Oversees individual performance goals and ensures appropriate assessments of delivery versus the stated goals, general performance, alignment with the JANA Values and Way, and development
Conducts monthly 11s and quarterly and yearend reviews for direct reports, including fostering an environment of constructive feedback
Manages and grows a strong team by fostering daytoday working relationships with crossfunctional teams to ensure alignment and successful client outcomes
Creates and maintains a culture of exceptional client care, team synergy, learning, and growth
Leads by example and inspires the JANA team in a positive, highperformance way, demonstrating a passion for our Culture, our People, and our Mission
Oversees the development and deployment of programs or systems, coordinating all of the parties involved to ensure highquality risk results output and troubleshooting efforts
Establishes objectives, and key results with the team members, and actively manages any areas of nonperformance
Proactively identifies and resolves resource conflicts with the Project and Program managers
Communicates and provides progress and status weekly reports
Provides technical problemsolving and guidance to the direct reports
Maintains effective communication channels for the delivery department to support and enhance a cooperative and mutually supportive interaction

Required Skills & Experience