Learning Centre Supervisor - Vancouver, Canada - Columbia College Canada

Description

About us

Since 1936 Columbia College has offered quality educational programs designed to prepare students for university admission.

These programs include a University Transfer Program fully integrated into the BC Transfer System and a Secondary Program Certified by the Province of British Columbia.

Thousands of Canadian and international students have progressed through Columbia's programs to successful Canadian universities.

The Opportunity

The Learning Centre Supervisor contributes to the success of Columbia College and its community of learners by providing administrative, systems, instructional and supervisory support to the Learning Centre team, and liaising with student services, deans and library, to ensure effective operation of the centre in the delivery of services.

The Learning Centre Supervisor reports to the Student Services Manager.

The term of appointment for this position will start in
April 2024 and end in
October 2025.

Key Responsibilities


1.

Performs a variety of administrative support functions to facilitate effective operations:

• Analyzes, plans, recommends strategies and projects to increase the effectiveness and efficiency of operations and applies these strategies to new, or existing activities/services to improve access.
• Analyzes, implements, and revises policies, procedures, and processes, and ensures that operations performed by staff are consistent with Learning Centre and college policies, and
• Records and tracks the activities of the Learning Centre through student attendance, faculty referrals, workshop attendance; computer use and support Instructional Development Consultant to facilitate student/faculty surveys.
• Prepares and manages the Learning Centre budget to ensure effective provision within budget.
• Oversees all payrollrelated duties concerning LC staff.

2. **Collaborate and create academic skills development programs for international students transitioning into post-secondary education.

• Develops learning resources, in collaboration with faculty and staff, in order to meet student needs and course requirements.
• Designs and develops pedagogically effective learning materials for facetoface, online, or blended delivery.
• Develops, with academic staff, the provision of online selfstudy materials (English, Math, and Sciences handbook).
• Facilitation of academic coaching for students and relevant materials (oneonone and group settings).
• Develops and maintains resources for interdepartmental projects (CCStart, CC101, BackonTrack)

3.

Troubleshoots and ensures that a variety of equipment is maintained in operational condition, liaising with other departments:

• Analyzes, plans, and recommends changes with regard to floor plan, furniture, fixtures, equipment, lighting and signage to increase effectiveness of physical space.
• Evaluates supply and equipment requirements and reports to student services division.
• Monitors and maintains the successful operation of the online appointment booking system (Bookly).
• Liaises with the Social Media Coordinator and external web development team regarding the online booking system and advertisement of centre's programs and services.

4.

Supervises the daily operation of learning center staff under their responsibility:

• Facilitates and fosters a team environment and works to resolve conflict and maintain a positive morale.
• Interviews and recommends staff hires for the Learning Centre; provides orientation and ongoing instruction, evaluation, training, and development relating to Learning Centre.
• Manages staff work to ensure Learning Centre and college work performance standards are met.
• Establishes and approves staff work schedules and time sheets.
• Maintains consistent communication both written and verbal, with all Learning Centre staff, to ensure consistency with all Learning Resources policy, operations, and standards.
• Coordinates staff input into the development, evaluation, and revision of Learning Centre procedures.
• Organizes and assigns the daily schedule for tutors to ensure that optimal accessibility and Learning Centre policies are maintained.
• Advocates for both the Learning Centre and tutors to become members of the national writing centre association (CWCA) and receive accreditation from the College Reading and Learning Association (CAS in Higher Education & Council of Learning Assistance and Developmental Education Associations).
• Interviews, trains, and oversees operations of all student peer tutors in the Learning Centre for cocurricular record and advocate student employability.
• Oversees and supports operations of Testing and Accommodation Coordinator
• Oversees the development (maintained relevance) of LCS workshops and materials (MPT workshops, fundamental workshops, study session workshops, etc.)

5.

Performs a variety of tasks related to the provision of services to students:

• Responds to unique and complex requests for services and fol