Account Director - Toronto, Canada - Craft

Craft

Verified Company

Toronto, Canada

2 days ago

Posted by:

Sophia Lee

beBee Recruiter

MRM - Toronto, Ontario, Canada

ID 3405

Job Description:

About this role: Leads and ensures the agency is delivering on necessary expectations. Manage the service expectations of the client through open and honest discussions between agency and client management. Builds and maintains a solid client relationship based on mutual trust and respect through the creation of a customized team. Partners with Creative, Strategy and Operations Leads to deliver work that is innovative, on strategy and within budget and timing parameters.

Responsibilities:

Manages the day to day senior clients
Ensures successful development and completion of the client engagement
Maintains a superior relationship with all departments in the agency and understands the strategic goals of the account and contributes to their communication to the agency team
Ensures the agency is giving its highest quality, meets client objectives and also leads the category
Responsible for profitable growth by adding new divisions or assignments.
Manage and mentor junior level team members

Builds client business

Identifies short term and long term opportunities, business building as well as learning
Develops in collaboration with finance and department heads yearly SOW
Reports on account performance
Identifies best and new practices, which drive efficiency and effectiveness of the agency to deliver against the clients objectives
Develops new initiatives through thorough understanding of the client's content area
Aggressively pursues new ways to contribute to overall agency and client revenue and profitability
Works closely with project management for the successful execution of projects

Requirements:

years of experience, agency experience preferred

Pharmaceutical HCP/DTC experience a must
Excellent communication skills, both written and oral
Highly organized and creative problem solving skills, and detail oriented
Must have strong interpersonal skills to foster optimal department relationships
Ability to interact with, and manage clients with decision making responsibility
Experience with budgets and finance savvy
Ability to translate business and marketing requirements into viable solutions
Minimum of a Bachelor's degree or equivalent business experience preferred

JOB FUNCTION:
Account Management

JOB TYPE:
Full-time/Regular

Currency Type:
$

Compensation Rate:
Annual

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