Medical Information Lead - Toronto, Canada - Johnson & Johnson

Johnson & Johnson

Verified Company

Toronto, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Janssen-Ortho Inc.

is recruiting for a Medical Information Lead in the Neurosciences & Pulmonary Hypertension Therapeutic Areas to be located in Toronto, Ontario.

Key Responsibilities:

Provide Scientific, Product/Therapeutic Area, and Disease State Subject Matter Expertise to Internal and External Customers
Develop and deliver verbal and/or written communication of researched medical/scientific information to HCPs and consumers in response to unsolicited requests.
Develop and execute MI business plan that summarizes marketplace dynamics & corresponding tactics, and highlights opportunities to accelerate the business.
Proactively develops and maintains standard local scientific responses (LSRs) and innovative assets.
Interpret, contextualize, and disseminate relevant, published and unpublished data to internal business partners and crossfunctional teams (e.g. Sales & Marketing, Market Access, Regulatory Affairs, Medical Affairs)
Analyze and evaluate voiceofcustomer data and MI trends and provide key insights and metrics to applicable internal business partners.
Shape and advise business strategy through active participation on crossdepartmental therapeutic meetings/processes
Collaborate with key external partners, (as applicable), in the management of marketplace issues as well as to optimize unsolicited medical information delivery to customers.
Collaborate with internal business partners on the development, review, approval, and implementation of promotional material, scientific presentations, corporate communications, and patient education projects.
Develops and delivers training as required to business partners, including the Medical Information Call Center (MICC), on disease and product specific knowledge and Medical Information processes and resources.
Identify and report adverse events and product complaints for Janssen marketed products according to internal procedures and timelines established in SOPs.
Generate and communicate customer insights through analysis of medical information requests (MIRs)
Provide Medical Information booth support at major scientific meetings.
Provides occasional afterhours support for emergency calls as well as legacy and promoted products in addition to back up support as needed.

Departmental Shaping and Process Excellence:

Develop and execute the MI launch readiness plan and actively participate on crossfunctional business teams for product launch and/or accelerated growth to ensure integration with overall brand launch readiness plan.
Actively contribute to departmental, local and/or global Medical Information projects that provide innovative solutions to optimize and enhance deliverables to external and internal customers.
Active participant in MI strategy development and implementation, as applicable.
Provides timely and accurate data capture in applicable MI systems; ensures data integrity.
Actively participates in appropriate knowledge exchange and sharing of key MI processes, lessons learned and process efficiencies.

Qualifications:

Education:

Bachelor's degree in Pharmacy or another healthcare profession, or a degree in Life Sciences required; advanced graduate degree a strong asset (MSc, MD, PhD, PharmD)

Relevant knowledge and experience:

Minimum 2 years pharmaceutical industry and/or relevant experience required
Demonstrated skills in leadership, critical thinking, and management of multiple priorities required
Experience in a Medical Information department, and/or a regional or hospital drug information centre, and/or in a healthcare setting is strongly preferred
Bilingualism in English and French an asset
Strategic approach & ability to partner with multiple stakeholders through leading without authority
Creative, problem solver, and innovator
Project Management experience and/or certification an asset
Familiarity with regulatory and healthcare compliance guidelines/policies
Ability to facilitate and teach adult learners through principles of adult learning

Technical competency requirements:

Proven ability to verbally communicate scientific information to HCPs
Able to research, interpret and translate complex scientific information into professional communications to HCPs and business partners
Superior attention to detail and data accuracy
Strong communication (verbal, written) and presentation skills
Proven track record to work independently and with crossfunctional teams
Working knowledge of relevant software programs (e.g., Microsoft Office, Adobe, Salesforce, VeevaVault, Qlik, etc.)
Ability to travel up to 5%, both domestic and international, based on the needs of the business

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