Clinic Supervisor - Vaughan, Canada - UPTOWN EYE SPECIALISTS

UPTOWN EYE SPECIALISTS

Verified Company

Vaughan, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Clinic Supervisor

Full Time | 40 hours weekly

Supervisor:
QA Manager

Work location:
In office at Brampton, ON clinic location. Travel to other clinics as needed

Compensation: 60,000-70,000 salary. Commensurate based on experience. Full time employees are eligible to participate in company benefit program upon successful probation period.

KPI's

Efficiency and QA targets
Site satisfaction metrics ; patients, employees, doctors
Leadership_
Resolve site maintenance issues and daytoday people management activities
Oversee, coach and evaluate the performance of staff including Team Leads
Liaise with corporate scheduling to ensure site is staffed and operating efficiently
Ensure the site's efficiency and QA metrics are on track Provide recommendations to continuously improve
Arrange site meetings, team meetings and document meeting notes
Lead sitespecific social events and initiatives
Assist site manager in cash collections and bank submissions
Build trust with patients, colleagues and Doctor's
Fulfill doctor's requests as needed
Travel to other UVG locations / meetings as needed
Other duties as assigned by the manager
Inventory_
Work with procurement to order supplies and ensure site is sufficiently stocked
Handle daily incoming and outgoing mail / shipments
Compliance_
Oversee completion of QA Auditing onsite ie patient consent forms
Support all site inspection initiatives and compliance including JHSC, CPSO, Research Sponsors
Support HR by implementing HR programs and communications at the sitelevel eg employee onboarding, training, documentation requirements
Ensure daily hygiene and cleaning practices (infection control) and continuously implemented across the site

Working Conditions

Computer use, sitting, screen use for extended periods of time
Travel within GTA as needed

Requirements and Qualifications

35 years' + relevant work experience in related capacity; people management, project management, supervision, ideally in a similar medical setting
Related education / training an asset
Demonstrated ability to successfully lead teams, deescalate and resolve conflict, collaborate and achieve team objectives
Knowledge of, or aptitude to quickly acquire knowledge of eye care & laser cosmetic realm, products and services
Exceptional English communication and interpersonal skills
2nd language is an asset
Keen attention to detail and an aptitude for problemsolving
Able to proactively address potential issues
Excellent computer skills, including experience with Microsoft Office Suite
Collaborative working style and teamplayer attitude
Positive and encouraging personality
Able to work independently with little supervision
Highly motivated with a strong work ethic
Reliable, trustworthy, and committed to the team's success
Outstanding organizational skills and ability to prioritize tasks
Able to thrive in a highvolume, deadlinedriven work environment

Skills preferred:

Supervision
Eye care
Customer Service
Project Management
Performance Management
Data Entry, Collection and Analysis
Purchase Orders
Word Processing
Administrative Tasks

Equal opportunity

UVG is an equal opportunity employer. We celebrate diversity and are committed to fostering an inclusive environment for all_.

Job Types:
Full-time, Fixed term contract

Salary:
$60,000.00-$70,000.00 per year

Benefits:

Dental care
Vision care

Schedule:

8 hour shift
Day shift
Monday to Friday
Weekends as needed

Education:

Secondary School (preferred)

Experience:

- eye care or medical leadership: 3 years (preferred)
- staff coaching / discipline: 3 years (preferred)

- supervisory: 3 years (required)

Work Location:
In person