Sales Receptionist - Vancouver, Canada - Brian Jessel BMW / Pre - Owned

Brian Jessel BMW / Pre - Owned

Verified Company

Vancouver, Canada

4 hours ago

Posted by:

Sophia Lee

beBee Recruiter

Part time

Description

Sales Receptionist - Part-Time (Weekends and Stat holidays) - Brian Jessel BMW

Department:
Sales

Reports To:
Sales Receptionist Supervisor

Position Status:
Part-Time (Weekends and Stat holidays)

About Our Organization:

Brian Jessel BMW has been the leading BMW dealership serving the Lower Mainland for over 30 years, since 1986. As the leading BMW dealership across Canada, we believe our people are what determine the success of our company.

We pride ourselves on providing first-class service and a unique BMW purchasing experience to our clients. We carry forward our winning business formula to build and empower our team of 250 talented individuals.

Together at Brian Jessel BMW, we promote:

A Respectful and professional environment
Supportive and collaborative teams
Personal & career growth, as well as development opportunities

We continue to foster an environment of growth and success through regular assessments of our client's experience and our employee's engagement.

Work with us, Drive with us, be a part of our Winning Team

Summary of Position:
The Sales Receptionist is responsible for being the first impression and contact to clients, staff, and suppliers.

By being the brand ambassador of Brian Jessel BMW, the Sales Receptionist must present a professional image by making a priority of answering incoming calls, appropriately and efficiently directing callers, greeting clients and suppliers all the while multi-tasking and remaining pleasant and courteous.

This position will also provide general administrative support to all staff that requires assistance in this manner.

Responsibilities & Accountabilities:

Provide friendly, professional, and courteous customer service
Meet and greet all clients in the showroom or on the lot and direct them to the appropriate associate or department
Provide general administrative support, including faxing, photocopying, mail distributing and filing, entering data, etc.
Stock incoming vehicles, print purchase orders and create window stickers
Maintain office equipment & showroom supplies (paper in the fax machine/printers, brochures on the shelves, etc)
Record daily sales "Ups"
Maintain a working knowledge of where everything is on the lot and in the dealership, to better direct and assist customers
Responsible for making a list of window stickers when needed, and for placing window stickers in all Pre Delivery Inspected/ Detailed Units
Receive and send couriers
Maintain the cleanliness of the showroom, customer lounge, and reception desk areas
Replenish and tidy lounge area including coffee machine and surroundings as needed
Maintain the showroom, decorations, and holiday hours postings
Use MS Office to create spreadsheets, track, transcribe correspondence, memos, short reports, and other documents as needed
Assist the New Car Sales Assistant as needed
Print card machine settlements
Send delivery schedules to ALL West Insurance
Update RDR status reports
Create daily electronic subscriber agreements for the days' deliveries
Create wholesale invoices, prepare Regis and transfer forms for Traderev vehicles sold at auction
Print out and distribute: feature sheets for lot staff, finance folders
Fill out new buyin and tradeinRegis
Upload vendors' invoices to OneEighty for accounting
Source detailed damage reports from ICBC
Pull customer deals from storage for accounting
Organize lease return keys and prepare for Adesa pickups and AutoVin inspections
Administrative support: make service appointments at other dealerships for Steven and Juvan
Scan and file service inspection reports for each vehicle
After hours service pickup cashiering duties
Other duties as assigned by management

Skills & Qualifications:

Postsecondary administrative training or equivalent practical experience
2 years of experience in a customer service setting and/or similar role
Exceptional customer service skills
Proficient with MS Office (Outlook, Word and Excel)
Reynolds and Reynolds & 180 System computer experience
Ability to work independently
Demonstrated team player capable of interacting professionally with staff, distributors and customers
High attention to detail
Excellent organizational skills with the ability to multitask
Excellent communication skills to converse with a diverse clientele

Work Environment:

Our hours of operations are below. The hours and days of work are dependent on your role with a 40-hour workweek for full-time employment.

9:00 am to 7:00 pm Monday to Thursday
9:00 am to 6:00 pm Friday
9:00 am to 6:00 pm Saturday
12:00 pm to 5:00 pm Sunday & Statutory Holidays

Other important links:

We are very much active on other social media platforms and take pride in sharing all our accomplishments, market presence and corporate social responsibilities.

Our employees and other stakeholders' integral part of our Winning Team