Retail Team Lead - Vancouver, Canada - Canucks Sports & Entertainment

Canucks Sports & Entertainment

Verified Company

Vancouver, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Position:
Retail Team Lead

Department:
Retail Operations

Reports to:
Retail Store Manager

We are now inviting enthusiastic, passionate individuals to join our event staff team and be part of the excitement during Canucks games, Warriors games, and concerts at Rogers Arena.

We can't wait to meet you

***: The Team Lead will be responsible for monitoring sales, staff performance, balancing cash outs, replenishment of product and assisting the Sales and Service Manager in running the overall business in the Team Store. The Team Lead will also provide direction and feedback to the part-time team during hockey games and events. This is a part-time, hourly, events-based position.

A typical shifts includes:

Delivering exceptional customer service
Assisting with indirect service initiatives including merchandising, replenishment, floor plans, signage, organization and product layout
Ensuring staff are trained and motivated to provide professional and effective sales service to all customers
Executing and monitoring all markdowns
Analyzing store's performance on a continuous basis and strive to achieve and surpass sales goals
Managing and controlling inventory to optimize sales and replenishment
Maintaining the cleanliness of the store, ensuring dusting, sweeping, etc. is being done regularly
Providing feedback to the Retail Store Manager on nightly issues and/or areas that can be improved upon
Merchandising product in accordance with company standards and visual direction
Implementing loss prevention techniques on the sales floor in order to decrease shrinkage
Striving to hit daily, weekly, and monthly sales goals
Participating in yearend inventory and cycle counts
Accurately handling cash and effectively processing transactions using POS system
Setting up and taking during hockey games and events

REQUIRED EXPERIENCE AND QUALIFICATIONS:

A secondary school diploma along with a minimum of 2 years of retail work experience
Experience supervising or providing team lead support to staff
Demonstrated ability to work well in a team environment
Enthusiastic, professional, selfmotivated, and eager to learn more about the retail industry
Excellent verbal communication skills with a friendly and professional manner
A commitment to service excellence and proven problemsolving skills
Flexible with ability to adapt easily to changing priorities and schedules
Effective timemanagement skills and ability to multitask in a dynamic, fastpaced environment
Must be able to work holidays, evenings, and weekends as required, as this is an eventsbased position
If you are a nonCanadian resident, you must hold a valid work permit that expires no earlier than December 2023

Vancouver is one of the most diverse cities in the world and Canucks Sports & Entertainment strives to create a workforce that is inclusive, equitable, and represents our beautiful, unique community.

We value unique perspectives, ideas, and creativity that support a diverse, inclusive, respectful, collaborative, and fun work environment. Canucks Sports & Entertainment is committed to building and supporting a diverse team.

This position will remain open until filled.

Qualifications:

Skills:

Behaviors
**Motivations
**Education

Experience

Licenses & Certifications