Job title: Member Experience Advisor

Description

Customer Success Specialist

The Customer Success Specialist role acts as the first line of support as customers work towards their financial objectives.

• Provides exceptional customer service that builds trust through responsive support and delivery to meet every customer's needs, while balancing all stakeholders' interests.
• Processes a variety of transactions including deposits, withdrawals, payments, account updates, balances, money orders, credit card advances,and calculations of foreign and domestic exchanges,cashiering services,electronic funds transfers,and account closures.

About Our Organization:

We are committed to creating an inclusive,equitable,and accessible workplace where everyone is valued,respected,