Customer Compliance Representative - Dorval, Canada - Bombardier

Bombardier

Verified Company

Dorval, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Customer Compliance Representative

-

MON20603

Description

BOMBARDIER
Bombardier is a global leader, creating innovative and game-changing planes.

Our products and services provide world-class transportation experiences that set new standards in passenger comfort, energy, efficiency, reliability and safety.

We are a global organization focused on working together with a team spirit.

The CCR (Customer Compliance Representative) team is a group which works with Bombardier's Manufacturing and Internal customer within all of Bombardier business sites.

Our ambition is to mobilize all impacted stakeholders internal and external toward a common strategy with a single objective:

to Assure Quality delivered Parts, improve internal & external supplier quality by reducing its impact on Bombardier business jets overall Defects.

Our processes to achieve our goals revolve around a continuous improvement mindset and the promotion of collaborative partnerships with our internal and external supply base.

In your role, you will:

Perform QMR quality management reviews, write reports, raise requests for internal / supplier action and follow up.
Perform onsite internal and external customer technical investigations at the manufacturing site.
Provides daily visibility on internal customer issues to quality and manufacturing team.
Technical investigation to assure concrete Liability
Establish Containment plan in Manufacturing (short term / long term).
On site visit at the internal customer manufacturing site.
Not limited to.

Qualifications

5 years of comparable work experience in Aircraft manufacturing;
Project management skills;
Knowledge of quality management system
Change management skills;
Experience in problem resolution techniques;
Functionally bilingual, written and spoken (English and French);
Computer literate, and specifically well versed in Excel and PowerPoint

Also considered as assets:

Experience with SAP
Systems, process or product auditing;
Experience with supplier interventions Internal and external;
Work experience as a team lead with excellent negotiation skills
Bombardier is an equal opportunity employer and encourages persons of any race, religion, ethnicity, gender identity, sexual orientation, age immigration status, disability or other applicable legally protected Characteristics to apply._

Join us at

Your ideas move people.

Job Quality Assurance/Control

Primary Location CA-QC-Montreal Dorval

Organization Aerospace

Schedule Full-time

Employee Status Regular

Job Posting , 6:06:58 PM

Unposting Date Ongoing