IT Service Delivery Manager - Kelowna, BC VY Y
Only for registered members Kelowna, BC VY Y, Canada
1 month ago
Job summary
The IT Service Delivery Manager for Field Services ensures consistent and efficient delivery of IT Field Services to clients, aligning service performance with business objectives.Responsibilities
- Continuously monitor the service queue: Track ticket volume, backlog aging, priority mix, and SLA timers daily; trigger recovery plans when thresholds breach.
Job description
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