Logistics Coordinator - Bolton, Canada - Titanium Transportation Group Inc.

Titanium Transportation Group Inc.

Verified Company

Bolton, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Company Profile
Titanium is a leading logistics and transportation company servicing Canada and the United States. We are a recognized consolidator of asset-based transportation companies, having completed twelve acquisitions since 2011.

Titanium has also been ranked by Canadian Business as one of Canada's Fastest-Growing Companies for twelve consecutive years, and in 2020 was recognized by Financial Times as one of America's Fastest-Growing Companies.

We are one of only three publicly traded Transportation Companies in Canada. We welcome growth, new ideas and the provision of opportunity

Job Summary

The Logistics Coordinator/ Freight Broker is committed to achieving optimal levels of service engagement between our Carrier Partners and Titanium Sales Staff.

This role is responsible for evaluating carrier options and arranging the movement of freight for our customers, ensuring service quality metrics are achieved to support both customer and Titanium expectations.

Total customer satisfaction is our ultimate goal and this team works to link communication, solution and action between all parties.

Job Duties and Responsibilities

Source carriers to match available loads in a fast paced setting
Work alongside Compliance department to qualify new carriers to Titanium's standards
Build rapport and develop relationships with carriers and integrate them into our system
Secure carriers with competitive rates, and to ensure fair market prices to help build and sustain partnerships while achieving highest profitable margin
Maintain solid understanding of market conditions and carrier pricing trends to maximize profit margins
Research carriers, identify potential business partners, and generate interest to help develop business relationships, including carrier in person vetting
Maintain and expand our database of carriers within the Transportation Management Software (TMS)
Achieve spot rates by interacting with multiple carriers all at the same time
Assist Customer Experience Representatives (CXR) and sales with problems when escalated
Confirming accessorial extra charges to be sent to the carrier
Communicate with carriers from pick up to delivery to meet deadline and arrange changes if necessary
Take initiative and identify potential risk and/ or problems; work to resolve problems
Choosing the correct type of certifications when booking the truck and all permits if needed
Adhere to performance standard guidelines as defined by the Key Performance Indicator (KPI) schedule

Job Requirements

Specialized in loadlink and Flatbeds/Rolltites brokerage
Proficient with the use of a computer with the ability to regularly adapt to new and changing software, as assigned
Strong verbal and written English communication skills
Successfully complete all assigned training and participate in recertification, as required

Preferred

Previous experience in supply chain logistics with Freight Brokerage
Experience working on Loadlink

Position Details

Fulltime employment
Monday to Friday
Office environment no remote work available
Share Purchase Plan opportunity to buy company shares through payroll at a 100% match
Group Benefits offered health and dental
Titanium is committed to investing in our employees through the use of annual performance reviews we promote from within
We thank all applicants in advance; however, only applicants being considered for an interview will be contacted._