Jobs
>
Anjou

    Bilingual Industrial Technical Services Representative - Anjou, Canada - Waste Management Canada

    Waste Management Canada
    Waste Management Canada Anjou, Canada

    3 days ago

    Default job background
    Description

    As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status.

    I. Job Summary
    Partners with Industrial Sales team to drive industrial and hazardous waste sales revenue growth. Provides customer service and support for internal and external customers. Applies technical knowledge to consult with existing and potential customers on transportation and disposal options.

    II. Essential Duties and Responsibilities
    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other additional duties may be assigned.

    • Assists customers in developing transportation and disposal options for the management of industrial and hazardous wastes.
    • Applies technical knowledge to assists customers with testing parameters and proper completion of profiles, manifests and appropriate forms.
    • Processes profiles, contracts and credit requests, schedules pick-ups, resolves billing inquires, and resolves customer issues.
    • Develops economic and practical solutions for customers using competitive pricing tools. Develops customized proposals and prepares correspondence.
    • Effectively utilizes, coordinates and cultivates relationships with internal and external customers.
    • Contributes to the achievement of the assigned territory revenue goals for the Manufacturing and Industrial (M&I) sales teams.
    • Maintains and builds upon existing customer relationships through active account management and retention including the administration of profile renewals, regulatory updates and new service offerings.
    • Leverages existing customer relationships to identify new waste stream opportunities.
    • Drives new opportunities through the use of written correspondence, collateral materials, email, and phone calls.
    • Provides leads to account managers and program managers using WM sales management tools.
    • Conducts effective probing of inbound customer calls to identify the proper methodology to close the customer.
    • Assists account mangers with receivables and collections issues.
    • Handles inbound customer calls and referrals from account managers.
    • Delegates data entry, manifest preparation, filing and other basic administrative tasks to Industrial Sales Coordinators.

    III. Supervisory Responsibilities
    This job has no direct supervisory responsibilities.

    IV. Qualifications
    The requirements listed below are representative of the qualifications necessary to perform the job. Must live and work in Canada.

    A. Education and Experience

    • Education: High School Diploma or GED (accredited).
    • Experience: One (1) year of relevant work experience (in addition to education requirement).

    B. Certificates, Licenses, Registrations or Other Requirements

    • Applicable regulatory training.

    C. Other Knowledge, Skills or Abilities Required

    • Knowledge of hazardous waste regulations, DOT requirements, and corporate policies and procedures required. Requires proven experience with Microsoft Word, Excel, and PowerPoint. Requires superior interpersonal skills for internal and external interactions.
    • Bilingual (French and English required) spoken and written - We require an bilingual speaking representative to service our English-speaking clients

    LANGUAGE SKILLS:

    • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, procedure manuals, general business periodicals, professional journals, technical procedures, and governmental regulations required. Ability to write routine reports and correspondence required. Ability to speak effectively before groups of customers and/or employees of organization is required.

    MATHEMATICAL SKILLS:

    • Ability to add, subtract, multiply and divide in all units of measure, using whole numbers is required. Ability to calculate figures and amounts such as discounts, interest, commissions, percentages, area, circumference and volume is required.

    REASONING ABILITY:

    • Ability to prioritize and apply common sense to carry out instructions furnished in written, oral, or diagram form is required. Ability to deal with and solve practical problems is required.

    V. Work Environment
    Listed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

    • Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, etc.) most of the work day;
    • Required to exert physical effort in handling objects less than 30 pounds rarely;
    • Required to be exposed to physical occupational risks (such as cuts, burns, exposure to toxic chemicals, etc.) rarely;
    • Required to be exposed to physical environment which involves dirt, odors, noise, weather extremes or similar elements rarely;
    • Normal setting for this job is: office setting.

    Benefits
    At Waste Management, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on RRSP, and more Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.

    If this sounds like the opportunity that you have been looking for, please click "Apply."

  • KBD Insurance

    Csr - Customer Service Representative

    4 days ago

    KBD Insurance Dorval, Canada

    **Customer Service Representative** · - Salary + Commission: $50k - $75k_ · **Who are we?** · KBD Insurance is a home, car and business insurance broker with roots in Montreal. We're one of Canada's fastest-growing companies for the 3rd year in a row and are looking for ambitious ...

  • Mitten Building Products

    Customer Service Representative

    1 week ago

    Mitten Building Products Anjou, Canada

    **Summary** · This position is responsible for providing customer support and maintaining positive customer relations while responding to problems and inquiries. To maintain productive working relationships with internal and external customers and co-ordinate all aspects of sidin ...

  • Mitten Building Products

    Customer Service Representative

    2 days ago

    Mitten Building Products Anjou, Canada

    **Summary** · This position is responsible for providing customer support and maintaining positive customer relations while responding to problems and inquiries. To maintain productive working relationships with internal and external customers and co-ordinate all aspects of sidin ...

  • Intact

    Customer Service Representative

    1 hour ago

    Intact Anjou, Canada

    From coast-to-coast, our inspiring colleagues are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. With our team, you'll bring this purpose to life every day by living our Values, being open to change, an ...

  • Intact

    Customer Service Representative

    2 days ago

    Intact Anjou, Canada

    From coast-to-coast, our inspiring colleagues are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. With our team, you'll bring this purpose to life every day by living our Values, being open to change, an ...

  • Intact

    Customer Service Representative

    1 week ago

    Intact Anjou, Canada

    From coast-to-coast, our inspiring colleagues are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. With our team, you'll bring this purpose to life every day by living our Values, being open to change, an ...

  • U-Haul

    Customer Service Representative

    1 week ago

    U-Haul Saint-leonard, Canada

    **Customer Service Representative**: · **TECHNICIEN(NE) POUR LE SERVICE À LA CLIENTÈLE** · Êtes-vous une personne sociable? Aimez-vous aider les autres? U-Haul recherche des gens sympathiques et motivés pour le poste de technicien ou technicienne pour le service à la clientèle. À ...

  • CENTRE D'APPEL IRIS ET SERVICES AUX ENTREPRISES

    customer service representative

    4 days ago

    CENTRE D'APPEL IRIS ET SERVICES AUX ENTREPRISES Montreal, Canada

    Education: · Expérience: · Education · Secondary (high) school graduation certificate · Experience · 7 months to less than 1 year · Other benefits · Deferred Profit Sharing Plan (DPSP) · Free parking available · Durée de l'emploi: Permanent · Langue de travail: Anglais ou Franç ...

  • Boulangerie & Patisserie Italia

    Customer Service Representative

    1 week ago

    Boulangerie & Patisserie Italia Saint-leonard, Canada

    Pâtisserie italia est une boulangerie locale de Montréal qui existe depuis plus de 50 ans et qui vend du pain, des pâtisseries, des pizzas, de la charcuterie et des produits d'épicerie. Nous nous efforçons d'offrir un environnement de travail familial et d'offrir à nos clients un ...

  • Speedy Transport Group Inc.

    Customer Service Representative

    4 days ago

    Speedy Transport Group Inc. Pointe-aux-trembles, Canada

    Speedy Transport is an LTL carrier specializing in Canada to USA transportation and logistics for Canada, USA, Ontario, Quebec and North America. Founded in 1941 as a local, same-day parcel pick-up and delivery service, Speedy Transport has grown to be one of central Canada's pre ...

  • Couche-Tard

    Customer Service Representative

    6 days ago

    Couche-Tard Montreal-nord, Canada

    10433 BOUL. PIE-IX, Montréal-Nord, Quebec H1H 3Z9 · **Horaire**: Temps plein ou temps partiel (à déterminer selon les besoins et vos disponibilités.) · Salaire de jour : $16.25 (prime incluse**) · Salaire de nuit: $19.25 (Prime incluse**) · **Pourquoi tu devrais choisir un emploi ...

  • Axis Auto Finance

    Bilingual Customer Service Representative

    1 hour ago

    Axis Auto Finance Anjou, Canada

    Axis Auto Finance est un prêteur fintech. La création et le déploiement d'une technologie de pointe ont fait de nous la société de financement automobile canadienne cotée en bourse qui a connu la croissance la plus rapide. En tant qu'équipe, nous cherchons continuellement des moy ...

  • Intelcom

    Operations Customer Service Representative

    1 week ago

    Intelcom Anjou, Canada

    Prêt à relever le défi? · Pourquoi choisir Intelcom et devenir l'un de nos représentants du service à la clientèle des opérations ? · - Vous aimez aider les autres et trouver de bonnes solutions à tout ce qui se présente lorsque vous aidez les clients et les chauffeurs en vous as ...

  • ShelterLogic Group

    Customer Service Representative

    1 week ago

    ShelterLogic Group Longueuil, Canada

    ShelterLogic Group is the world's most dynamic leader in shade, shelter, storage, and outdoor lifestyle products. We are seeking a Bilingual French/English Customer Service Representative located at our Longueuil, Quebec (Canada) facility to join the Call Center. This individual ...

  • Pangea Consulting

    Customer Service Representative

    6 days ago

    Pangea Consulting Montréal, Canada

    Are you looking for a new opportunity to gain and develop career worthy skills? Do you thrive within a fast-paced environment? If you are charismatic, energetic, and someone who demonstrates excellent customer service; please keep reading as you would be perfect for our Sales Rep ...

  • Duo Display Canada

    Customer Service Representative

    6 days ago

    Duo Display Canada Montréal, Canada

    Conseiller du service à la clientèle - Environnement de travail multiculturel et dynamique. · Duo Display est un leader mondial en stand d'exposition. Pour accompagner sa croissance au Canada et aux États-Unis, Duo Display recrute un(e) Conseiller(ère) à la clientèle. En tant que ...

  • Patterson Companies, Inc.

    Customer Service Representative

    1 hour ago

    Patterson Companies, Inc. Montréal, Canada

    As a Customer Service Representative - Technical Service for Patterson Dental, you will be responsible for providing a professional approach to dispatching and performing all duties related to the scheduling of requests for service. This role requires a high level of professional ...

  • Royal Bank of Canada

    Account Service Representative

    2 days ago

    Royal Bank of Canada Montréal, Canada

    **Come Work with Us** · At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose. · Whether you're helping clients find new opportunities, developing new tech ...

  • Echotape

    Customer Service Representative

    1 week ago

    Echotape Montréal, Canada

    We are looking for a full time Customer Service Representative to offer existing and new customers the highest level of service through an organized and efficient environment, sound teamwork and strong work ethics. Support the sales team in generating new business while protectin ...

  • Royal Bank of Canada

    Account Service Representative

    1 day ago

    Royal Bank of Canada Montréal, Canada

    **Come Work with Us** · At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose. · Whether you're helping clients find new opportunities, developing new tech ...