Regional Services Manager - Kelowna, Canada - Discovery Community College

Sophia Lee

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Sophia Lee

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Regional Services Manager - Kelowna, BC


Discovery Community College (DCC) has an opening for the right individual to join our team as a Regional Services Manager, based onsite from our Kelowna campus.

This position will be full time (exact schedule to be confirmed).

Salary range of $67,500 to $75,000 per annum.

The Regional Services Manager plays a crucial role in DCC's administration. They are responsible for ensuring the smooth operation of the college campus, creating a safe environment, and promoting enrollment.

If you're considering a career in post-secondary administration, this role might be a great fit for you.

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Increasing Enrollment:


  • Collaborate with other departments (such as marketing and admissions) to set admission goals.
  • Develop strategies to boost enrollment rates for the upcoming cohorts.
  • Create a team of advocates for community outreach and program promotion.
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Implementing Policies:


  • Enforce DCCs policies and procedures.
  • Address safety concerns, mediation, and student wellbeing.
  • Ensure policies align with the college's mission and guidelines.
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Communication and Marketing:


  • Promote DCCs programs through direct marketing initiatives.
  • Use social media to reach prospective and current students.
  • Direct interested students to admission and student services.
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Campus Safety and Security:

  • Implement on-campus security procedures.
  • Inspect campus grounds for safety hazards.
  • Enforce building and staffing hours.
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Student Services:


  • Solve everyday problems related to student welfare.
  • Manage Student Retention programs
  • Maintain good professional relationships with administrators, faculty, and students.
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Record Keeping and Documentation:

  • Complete all necessary paperwork and documentation.
  • Monitor student record maintenance and reporting on academic and financial matters.
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Team Management:


  • Maintain good professional relationships with administrators, faculty, and students.

QUALIFICATIONS / KEY ATTRIBUTES:


  • Bachelor's degree (preferably in education, business, or a related field) or equivalent experience/other education.
  • Experience in education administration or related roles.
  • Strong communication and leadership skills.
  • Knowledge of campus safety protocols and policies.
  • Action orientated.
  • Innovative/creative.
  • Resourceful.
  • Respects peoples' individuality and differences.
  • Engaging/effective communicator.
  • Committed to sharing knowledge and best practices.
  • Have a global perspective.
  • Embraces change.
  • Client/customer focused.
  • Resilient.


Remember, a Regional Services Manager is the face of customer service, ensuring a positive experience for students, staff, and faculty.

We thank all applicants for their interest.
Only those short listed for an interview will be contacted.

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