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- Work directly with our Partner to empower them to get the most out of Plusgrade products by understanding their business needs and goals and then developing and sharing best practices to increase ROI and expand product adoption.
- Understand and leverage deep knowledge of Plusgrade product, technologies, and business to apply Plusgrade's large portfolio of solutions to address Partner needs.
- Identify Partner needs during discovery and support sessions, run workshops, and contribute to case studies that focus on how to utilize
Product Solutions Engineer - Toronto, Canada - Points
Description
Travel is not just about the destination; it's about every memory made along the way.We are dedicated to shaping the future of travel by partnering with 200+ airline, hospitality, cruise, passenger rail, and financial services companies to create new, meaningful revenue streams through incredible customer experiences.
Rooted in our core values of being ambitious, innovative, and collaborative, we are driven to continuously raise the bar, exceed expectations, and bring out the best in everyone, fostering a culture where we believe we are better together, working towards an extraordinary future in travel.
Come help us transform everyday travel into extraordinary experiences.ABOUT THE ROLE: Are you a creative problem solver with an entrepreneurial mindset and your finger on the pulse of the travel industry? Plusgrade is searching for a Product Solutions Engineer to join our growing team to collaborate with Partners to understand their business needs, leverage Plusgrade's portfolio of solutions to exceed expectations, and drive innovation. Our Product Solutions Engineer works at the intersection of product, engineering and partner success to help our Partners succeed in surpassing their revenue goals by utilizing Plusgrade products. As a Product Solutions Engineer you will partner with different cross-functional teams and enable the full potential of Plusgrade products and functionality. You are an external face of the Product team and work closely with both internal and external stakeholders to drive optimal performance of our partners while also influencing innovative potential future products and features.
WHAT YOU WILL BE DOING:
YOU ARE SOMEONE WITH:
WHAT YOU'LL LOVE ABOUT US: RRSP/401(k)
Matching Comprehensive Health Plans Flexible Paid Time Off Travel Experience Credit Annual Wellness Credit Team Events and Monthly Lunches Home Office/Commuter Credit Work From Anywhere Program Parental Leave Top Up Adventure Pass
OUR PROCESS: Plusgrade is an equal-opportunity employer and is committed to providing an accessible recruitment process. We welcome applications from all qualified individuals and are committed to equal employment opportunities regardless of gender identity or expression, race, ethnic origin, creed, place of origin, age, sex, marital status, physical or mental disability, sexual orientation, and any other category protected by law. Upon request, we will provide accommodation for applicants with disabilities.
We believe in diversity and inclusivity and that is why our interview process is designed for a positive candidate experience and to ensure every candidate is evaluated equally.
All applications will be reviewed by our Talent Team and the successful candidate(s) will go through the following recruitment process: