Infrastructure Specialist - Toronto, Canada - Teckhorizon Inc
2 weeks ago
Description
Key responsibilities:
- Provide guidance/training and technical expertise to junior staff.
- Fulfil mandated Data Centre availability, reliability, efficiency and uptime service commitments.
- Engaging appropriate internal or external service provider resources, as required, to resolve issues in order to mitigate support failure and interruption to Data Centre operations.
- Guiding, monitoring, and coordinating work conducted by internal and external service providers, providing direction on work procedures and ensuring mitigation of adverse impact.
- Maintenance and support of the IT hardware infrastructure at the Data Centre's
- Analysis and resolution of hardware and server incidents and problems for infrastructure
- Documentation and implementation of infrastructure Change Requests
- Updating incident and problem tickets, reporting on incidents, problems, and changes, identification and mitigation of risks to the infrastructure, updating the Configuration Management Database
- Making Changes and recommendations for enhancing server infrastructure, decommissioning of hardware including servers, storage devices and other relevant components including coordination of disposal
- Available for oncall support when required
- Working knowledge of network topology, security architecture, server build, and physical infrastructure, and deployment models
- Server installation and configuration.
Must haves:
- Knowledge building and supporting servers of Windows 2008, 2012, 2016, Solaris, AIX, Mainframe.
- Knowledge of networking installation, supporting and configuring network devices (routers, switches, firewalls and load balancers).
- Knowledge installing, configuring, and supporting SAN and Tape Library Infrastructure.
- Experience working in large datacenters
Job Type:
Fixed term contract
Contract length: 12 months
Schedule:
- 8 hour shift
Work Location:
In person
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