Service Coordinator - Markham, Canada - SE Health

SE Health

Verified Company

Markham, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

We are hiring a Full-time Service Coordinator in Central East (Hybrid) - Days

Responsible for the efficient and effective scheduling of clients with a focus on building and maintaining positive relationships with front line staff clients, funders and other administrative staff.

All activities are conducted within the policies, procedures and standards of confidentiality of SE Health.

POSITION RESPONSIBILITIES:

Provide schedule planning support to health care team
Appropriately schedule staff and clients to ensure continuity of care in the provision of service delivery
Update and maintain an electronic client database
File and maintain client records
Perform data entry of all relevant client, employee and billing information
Respond to all caller inquiries with efficiency and appropriate urgency
Provide support to billing activities
Generate and distribute various scheduling and billing reports
Investigate and follow up in errors/discrepancies in services ordered or provided
Other office administrative duties as assigned

QUALIFICATIONS:

Relevant postsecondary education
MS Office computer skills at an intermediate level
Experience with management of multiple databases
Courses in medical administration or health care training are preferred

POSITION REQUIREMENTS:

Intermediate data entry/keyboarding skills
Experience using multiple databases
Intermediate reading comprehension and excellent verbal communication skills
Demonstrated customer service skills and problem solving
Adaptability and the ability to deal with tight deadlines
An ability to work independently
An ability to prioritize, multitask and deal with competing priorities
Good personal organizational skills
Courses in medical administration or health care training are preferred
Related work experience and a familiarity with community health care services is preferred