Lead Associate, Pension Administration - Toronto, Canada - WTW

WTW

Verified Company

Toronto, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

The complexity, costs and risks associated with employee benefits pose an increasing threat to business performance.

An enterprise-wide strategy for managing benefits gives our clients the framework to develop programs that work in concert to help attract and retain top talent in a cost-effective manner so they can offer benefits that give them a competitive edge while meeting the needs of their employees.

Our Retirement team provides expertise in design and management of retirement plans to leading organizations worldwide. Our Pension Administration Group provides state of the art outsourcing solutions for defined benefit plans.

As Lead Associate in our Pension Administration Group, you will perform a wide variety of recurring defined benefit plan administration services for clients, contribute to special projects, and provide ad hoc client support services.

You will serve as the day-to-day project manager, contributing to client management and special projects, while also mentoring less experienced associates.

Note:
Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.

The Role

You will have the opportunity to:

Enhance your knowledge of all aspects of retirement plan administration
Enjoy a welldefined career path with opportunities for growth and advancement
Leverage the most cutting edge tools and resources and some of the world's experts in retirement plan design, management and pension administration

Responsibilities

Prepare moderately complex benefit calculations and trust instructions
Collect, manipulate, reconcile, and review participant data identifying and resolving issues as they arise
Resolve more complex plan provision questions and issues surfaced by less experienced Analysts
Create internal administration manuals for clients if one does not exist (e.g. obtain and copy SPDs, plan documents, sample letters, sample calculations, etc.)
Follow and update documentation materials as directed
Employ WTW's Professional Excellence tools and concepts to ensure efficient and quality output/service delivery
Adhere to plan documents and government regulations in administering plans
Maintain complete and accurate work papers and audit trails
Serve as day to day project manager on pension administration work
Manage and coach team to ensure progress against established budgets, time lines and quality standards
Serve as primary, daily contact to clients on delivery of services
Respond to and resolve complex issues, including those escalated by less experienced Analysts
Review work and deliverables of Analysts
Raise issues as appropriate to Consultants/Senior Consultants
Deliver on projects to meet or exceed client expectations
Increase efficiency within client teams by identifying ways to improve processes
Develop and train less experienced Benefits Analysts

The Requirements

69 years defined benefit plan administration and manual calculation experience required
Strong knowledge of the fundamentals of defined benefit plan design
Strong analytical and problem solving skills
Solid expertise in Microsoft Excel and Word
Strong attention to detail
Professional, clientfocused approach to colleagues and assignments
Seeks out experiences that may change perspective or provide an opportunity to learn new things
Strong oral and written communication skills
Ability to organize, set priorities, work independently and complete multiple projects within established deadlines
Bachelors or Associate Degree in Math, Business Administration, Human Resource Management, Statistics or related field, with a strong academic record

Equal Opportunity Employer
y Employer