Product Specialist - Toronto, Canada - Cookies Cannabis

Description

With a company culture and mission deeply rooted in the plant, our people, and our communities, we strive for the highest standards in social responsibility and ethical business practices.

The company's world-class cultivation partners produce indoor cannabis that is grown in small batches with a focus on premium quality.

• Welcome customers by greeting them and offering helpful, friendly, and knowledgeable assistance
• Represent the brand in a positive and compliant manner while providing excellent customer service
• Excellent interpersonal skills are crucial, must maintain a clean and professional appearance
• Work with Store Manager and Assistant Manager to maintain and organize inventory, validate that all UPC codes and menus reflect the correct product information and pricing
• Stay current on product and cannabisrelated information and communicate this to the customers
• Enter customer and order information into the POS system, process payment, and finalize orders
• Responsible for inventory and cash reconciliation procedures
• Maintain compliance with all company policies and procedures as well as local regulations
• Answer questions and provide guidance on cannabis products and local restrictions
• Keep all areas of the store clean and clutterfree throughout the day
• All other duties as assigned

• Must be 19 years or older and be able to pass a background check
• Must have passed CannSell certification and can provide a copy of the certificate
• Proven prior professional experience of cannabis products an asset
• 2+ years of administrative customer relations/customer service and retail experience
• Requires excellent customer service and interpersonal skills
• Excellent computer skills working within a POS system as well as a cash register and payment processing systems
• Basic math skills with the ability to handle cash transactions
• Must maintain a clean and professional appearance while in our customerbased environment or representing our brand
• Ability to stand for long periods, bend, reach and move about the store with the ability to lift and carry up to 20lbs