Guest Service Agent - Etobicoke, Canada - Skye Hotel

Skye Hotel
Skye Hotel
Verified Company
Etobicoke, Canada

1 week ago

Sophia Lee

Posted by:

Sophia Lee

beBee Recruiter
Description

Guest Service Agent

  • Indulge in a sanctuary where every aspect caters to your comfort._
At
Skye Hotel, we've crafted an oasis of luxury, complemented by surroundings that invite exploration. Immerse yourself in unparalleled comfort, both within our walls and in the vibrant locale that surrounds Skye Hotel.

Be a part of opening one of the most unique Hotel and Residence properties in Toronto.

We are currently seeking a
Guest Service Agent to join our Hotel and Residence opening Team.


This is an ideal position for an energetic + passionate individual seeking to build their hotel + hospitality career as part of a small team with a focus on providing unique and meaningful experiences for all of our Guests.


Responsibilities

  • Greeting all guests with enthusiasm, prepared to provide information regarding all aspects of what Skye Hotel
    has to offer.
  • Ensures all aspects of room reservation protocol are followed, including bookings, confirmations + cancellation policies.
  • Follows Skye Hotel check in and out procedures, ensuring mandatory details are covered while building genuine rapport plus relationships with guests.
  • Responds to all guest requests in a timely manner with followup communication to ensure 100% guest satisfaction.
  • Responsible for monitoring hotel lobby cleanliness and to participate in maintaining high standards of cleanliness at all times.
  • Have the highestlevel comprehension of all Skye Hotel products and offerings.
  • Must be available to work weekends.

Requirements:


  • Previous experience as a Guest Service Agent
  • A genuine love of hospitality and a warm engaging spirit
  • A combination of formal education with some realworld experience
  • Exceptional written and verbal communication skills
J_Dass
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